Accomplished leader with a proven ability to drive learning, development, and operational excellence in fast-paced, safety-critical environments.
Experienced in managing cross-functional teams, optimizing processes, and fostering a culture of continuous improvement.
Adept at designing and delivering effective training solutions, leveraging strong communication and problem-solving skills to support organizational goals.
Demonstrated capacity to adapt rapidly to changing priorities and guide teams through complex challenges, ensuring alignment with regulatory standards and best practices.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
IFR ATC Training - ICAO Specialty
NAV CANADA
08.2023 - 07.2025
Successfully completed rigorous IFR generic training and advanced in ICAO specialty training at Gander ACC, gaining firsthand experience with NAV CANADA’s training systems, curriculum, and operational standards.
Worked closely with experienced instructors and training supervisors, providing insight into best practices for mentoring, coaching, and supporting trainees through challenging learning objectives.
Gained insight into the operational needs and challenges faced by trainees, providing valuable perspectives for developing, improving, and localizing effective training programs.
Business Owner & Acupuncturist
ReVibe Centre
01.2014 - 07.2023
Hired, trained, and managed a high-performing team of 12 employees, dedicated to achieving the company's goals.
Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Diagnosed and treated thousands of patients using the principles of TCM.
Manager
Mas Pierre Faivre
10.2009 - 09.2010
Facilitated team learning and adaptation during organizational changes, supporting staff through coaching, mentoring, and clear communication to achieve collective goals.
Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions, and common goals.
Accomplished multiple tasks within established timeframes.
Managed and motivated employees to be productive and engaged in work.
Assistant Sales Manager, Internship
Anecoop
05.2009 - 07.2009
Forecasted sales and established processes to achieve sales objectives, and related metrics.
Developed a sales strategy based on research of consumer buying trends and market conditions.
Education
Acupuncturist & Chinese Herbalist - Traditional Chinese Medicine Practitioner
Oshio College of Acupuncture And Herbology
Victoria, B.C
09.2010 - 01.2014
2 Year College Diploma - Commerce And International Trade
Notre Dame De Bonsecours
Perpignan, France
09.2007 - 06.2009
Skills
Adult Education & Instructional Best Practices
Leadership & Cross-Functional Team Management
Safety & Regulatory Compliance in Operational Environments
Performance Assessment & Continuous Improvement
Training Needs Analysis & Curriculum Development
Problem Solving & Decision Making Under Pressure
Strategic Planning & Project Coordination
Coaching, Mentoring & Staff Development
Adaptability in High-Stakes, Evolving Contexts
Additional Information
Intermediate level in Spanish and Catalan, beginners in Czech
Experience with Computer and electronic systems (Office Suite, Database, HTML, CSS, Photoshop, etc.)
Timeline
IFR ATC Training - ICAO Specialty
NAV CANADA
08.2023 - 07.2025
Business Owner & Acupuncturist
ReVibe Centre
01.2014 - 07.2023
Acupuncturist & Chinese Herbalist - Traditional Chinese Medicine Practitioner
Oshio College of Acupuncture And Herbology
09.2010 - 01.2014
Manager
Mas Pierre Faivre
10.2009 - 09.2010
Assistant Sales Manager, Internship
Anecoop
05.2009 - 07.2009
2 Year College Diploma - Commerce And International Trade