Marc-Alexander Douris
Barrie,ON
Summary
With almost 20 years of Hospitality experience I have been afforded numerous opportunities that have allowed me the ability to develop a strong understanding of what is required to achieve success in a leadership role.
Developing staff, ensuring guests experience is as positive as possible and most importantly maximizing profits for my employer are three of my main focuses, and strengths.
I enjoy the satisfaction of success when it is shared by everyone involved in the business - from ownership to staff & also our guests.
Overview
13
13
years of professional experience
Work History
General Manager
Queen's Hotel
03.2022 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, and training
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Planned, organized, and coordinated special events and celebrations.
- Increased staff performance and engagement via motivational leadership.
- Implemented policies and procedures to improve club operations and standards.
- Enhanced customer service based on feedback from guests.
General Manager
Don Cherry's Sports Grill/Perfect SZN
05.2021 - 03.2022
Food and Beverage Supervisor
Barrie Country Club
02.2019 - 07.2020
Assistant General Manager
Montana's BBQ & Bar
09.2018 - 01.2020
General Manager
Sportsman's Inn Resort & Marina
07.2010 - 08.2018
Education
Bachelor of Arts - English Literature And Creative Writing
Laurentian University
Barrie, ONGeneral Arts & Science - General Studies
Georgian College of Applied Arts And Technology
Barrie, ON08.2010
Skills
- Sales Expertise
- Profit and Loss Accountability
- Staff Training
- Staff Development
- Food Preparation and Safety
- Labor Cost Controls
- Menu Planning
- Verbal and Written Communication
- Customer Experience
- Event Management
- Communication Skills
Affiliations
- Currently volunteer as a Board Member of the Barrie Sports Hall of Fame
- Head Coach of the Barrie Royal's Rep Basketball Club for 5 years
Timeline
General Manager
Queen's Hotel
03.2022 - Current
General Manager
Don Cherry's Sports Grill/Perfect SZN
05.2021 - 03.2022
Food and Beverage Supervisor
Barrie Country Club
02.2019 - 07.2020
Assistant General Manager
Montana's BBQ & Bar
09.2018 - 01.2020
General Manager
Sportsman's Inn Resort & Marina
07.2010 - 08.2018
Bachelor of Arts - English Literature And Creative Writing
Laurentian University
General Arts & Science - General Studies
Georgian College of Applied Arts And Technology
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