Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maraya Dijkhoffz

Markham,ON

Summary

Versatile and empathetic professional with experience in childcare, customer service, and educational support at institutions like Bur Oak Secondary School. Excelled in problem-solving and time management, enhancing customer loyalty at Bobby's Marine Service and fostering positive learning environments. Demonstrated strong work ethic and attention to detail, achieving commendable efficiency and satisfaction levels.

Overview

2
2
years of professional experience

Work History

Babysitter

Omal Ahmed
12.2022 - 09.2024
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Customer Service Representative

Bobbys Marine Service
07.2022 - 09.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Teacher Helper

Bur Oak Secondary School
01.2024 - 01.2024
  • Responded to student needs and questions promptly.
  • Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
  • Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
  • Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.

Education

High School Diploma -

BUR OAK SECONDARY HIGH SCHOOL
Markham, ON
09-2027

Skills

  • Patience and empathy
  • Problem-solving
  • Time management
  • Strong work ethic
  • Attention to detail
  • Active listening
  • Relationship building
  • Attention to detail
  • Active listening

Languages

English
Full Professional

Timeline

Teacher Helper

Bur Oak Secondary School
01.2024 - 01.2024

Babysitter

Omal Ahmed
12.2022 - 09.2024

Customer Service Representative

Bobbys Marine Service
07.2022 - 09.2024

High School Diploma -

BUR OAK SECONDARY HIGH SCHOOL

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Maraya Dijkhoffz