Maranda Starblanket
Calgary,Alberta
Summary
Unit Clerk experienced coordinating medical records, restocking supplies and answering multi-line phone systems for fast-paced medical units. Transcribes and faxes orders, scans records and organizes diverse forms. Computer-savvy and well-organized with strengths in data entry and file management. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
20
20
years of professional experience
Work History
Medical Unit Clerk
Alberta Children's Hospital (Practicum 140 Hours )
02.2024 - 03.2024
- Improved patient satisfaction by efficiently managing medical records and ensuring accuracy in documentation.
- Expedited physician order processing for timely patient care, streamlining communication between healthcare teams.
- Enhanced unit efficiency with proper scheduling of patients'' tests, appointments, and procedures.
- Reduced wait times for patients by promptly answering phone calls and addressing inquiries from families and staff members.
- Ensured compliance with HIPAA regulations, safeguarding confidential patient information during record maintenance.
- Collaborated with nurses to maintain appropriate inventory levels of medical supplies, reducing shortage occurrences on the unit.
- Supported administrative duties by transcribing physician orders, updating charts, and maintaining accurate patient data records.
- Assisted in preparing discharge paperwork to expedite the process for both patients and healthcare providers.
- Maintained a well-organized work environment by filing documents efficiently, enabling easy access to essential information when needed.
- Handled sensitive situations discreetly while assisting with conflict resolution among staff members or patients'' families when necessary.
- Efficiently managed high-stress environments during peak hours by prioritizing tasks according to urgency levels.
- Demonstrated adaptability in adjusting work responsibilities based on changing needs or requirements within the medical unit.
- Arranged discharges and patient transportations.
- Prepared admissions charts and scanned records.
- Prepared and processed patient referrals and transfer requests.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
Light Duty Cleaner
super 8 hotel
04.2020 - 12.2022
- Wash dishes and clean kitchens, cooking utensils, and silverware
- Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions
- Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms
- Move and arrange furniture and turn mattresses
- Assign duties to other staff and give instructions regarding work methods and routines
- Dust and polish furniture and equipment
- Sort clothing and other articles, load washing machines, and iron and fold dried items
- Sort, count, and mark clean linens and store them in linen closets
- Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items
- Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors
- Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas
- Disinfect equipment and supplies, using germicides or steam-operated sterilizers
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
- Keep storage areas and carts well-stocked, clean, and tidy
Estheticians, Nail Technician
Bodze Urban Spa
08.2021 - 12.2021
- Manicure and Pedicure services
- Performed front desk duties, including welcoming clients, answering phone calls, scheduling appointments, and escorting clients to treatment rooms
- Determined each guest's needs and answered questions regarding products and services
- Provided massage for the hands, feet, arms, and legs
- Ensured guest comfort and safety throughout treatments
- Sterilize equipment and clean work areas
- Perform simple extractions to remove blackheads
- Determine which products or colors will improve clients' skin quality and appearance
- Treat the facial skin to maintain and improve its appearance, using specialized techniques and products, such as peels and masks
- Keep records of client needs and preferences and the services provided
- Remove body and facial hair by applying wax
- Tint eyelashes and eyebrows
- Advise clients about colors and types of makeup and instruct them in makeup application techniques
- Nail extension
Estheticians, Electrologists and Related Occupations
Taylor Your Beauty
02.2019 - 10.2021
- Tint eyelashes and eyebrows
- Advise clients about colors and types of makeup and instruct them in makeup application techniques
- Apply chemical peels to reduce fine lines and age spots
- Collaborate with plastic surgeons and dermatologists to provide patients with preoperative and postoperative skin care
- Keep records of client needs and preferences and the services provided
- Refer clients to medical personnel for treatment of serious skin problems
- Treat the facial skin to maintain and improve its appearance, using specialized techniques and products, such as peels and masks
- Determine which products or colors will improve clients' skin quality and appearance
- Perform simple extractions to remove blackheads
- Demonstrate how to clean and care for skin properly and recommend skin-care regimens
- Cleanse clients' skin with water, creams, or lotions
- Examine clients' skin, using magnifying lamps or visors, when necessary, to evaluate skin condition and appearance
- Sterilize equipment and clean work areas
Janitors, Caretakers and Heavy-duty Cleaners
Sparkle Cleaners
10.2003 - 10.2020
- Set up, arrange, or remove decorations, tables, chairs, ladders, or scaffolding to prepare facilities for events, such as banquets or meetings
- Dust furniture, walls, machines, or equipment
- Requisition supplies or equipment needed for cleaning and maintenance duties
- Notify managers concerning the need for major repairs or additions to building operating systems
- Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees
- Clean laboratory equipment, such as glassware or metal instruments, using solvents, brushes, rags, or power cleaning equipment
- Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications
- Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
- Gather and empty trash
- Clean building floors by sweeping, mopping, scrubbing, or vacuuming
- Service, clean, or supply restrooms
Education
Diploma/Certificate - Medical Office Unit Clerk
Robertson College
Calgary, AB03.2024
Diploma/Certificate - Esthetics
National Institute of Wellness And Esthetics
Calgary, AB04.2015
Diploma/Certificate - Nail Technician
National Institute of Wellness And Esthetics
Calgary, AB06.2014
Skills
- HIPAA Compliance
- Medical billing knowledge
- Medical Transcription
- Insurance Verification
- Document Scanning
- Patient confidentiality
- Medical Records Management
- Preparing charts
References
Available upon request.
Languages
English
Native or Bilingual
Timeline
Medical Unit Clerk
Alberta Children's Hospital (Practicum 140 Hours )
02.2024 - 03.2024
Estheticians, Nail Technician
Bodze Urban Spa
08.2021 - 12.2021
Light Duty Cleaner
super 8 hotel
04.2020 - 12.2022
Estheticians, Electrologists and Related Occupations
Taylor Your Beauty
02.2019 - 10.2021
Janitors, Caretakers and Heavy-duty Cleaners
Sparkle Cleaners
10.2003 - 10.2020
Diploma/Certificate - Medical Office Unit Clerk
Robertson College
Diploma/Certificate - Esthetics
National Institute of Wellness And Esthetics
Diploma/Certificate - Nail Technician
National Institute of Wellness And Esthetics
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