MARANDA GARCIA
San Jose
Summary
Dynamic professional with 6+ years of experience in customer-facing roles, dedicated to delivering exceptional service and enhancing customer satisfaction.
Overview
10
10
years of professional experience
Work History
Production Associate
Flextronics
Milpitas, CA
10.2025 - Current
- Conducted quality inspections to maintain product standards and reduce defects.
- Collaborated with team members to optimize workflow and enhance productivity.
- Assisted in training new associates on safety protocols and operational procedures.
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Improved product quality with thorough inspections, identifying and addressing potential issues before shipment.
Production Associate
Tesla
Fremont, CA
01.2024 - 01.2025
- Operated production machinery, ensuring high-quality output and adherence to safety protocols.
- Collaborated with team members to streamline processes and improve operational efficiency.
- Maintained cleanliness and organization of work areas to comply with safety standards.
- Assisted in training new associates, fostering a culture of teamwork and accountability.
- Implemented problem-solving techniques to address production issues swiftly.
Sales Associate
O'Reilly Auto Parts
San Jose, CA
01.2022 - 01.2024
- Assisted customers with product selection and inquiries, ensuring high satisfaction levels.
- Maintained organized inventory and stock levels to support sales efficiency.
- Processed transactions accurately, enhancing overall customer experience.
- Collaborated with team members to meet sales goals and improve service quality.
- Implemented effective problem resolution techniques to address customer concerns.
Server
Applebee’s
San Jose, CA
01.2016 - 01.2019
- Provided attentive and efficient service to enhance guest satisfaction.
- Handled customer complaints with professionalism and care to resolve issues quickly.
- Collaborated with the kitchen staff for timely and accurate food service.
- Maintained a clean and organized workspace to ensure food safety standards.
- Drove menu sales for both sale increases and customer dining experiences.
Education
High School Diploma -
Liberty High School
06-2023
Skills
- Customer Service
- Detail Oriented
- Organization Skills
- Microsoft Office (Word, Excel, Power point, Outlook)
- Communication Skills
- Team Player
- Leadership Skills
- Problem Solving Skills
- Efficient multitasking
- Computer skills
- Hand-eye coordination
- Workflow optimization
Timeline
Production Associate
Flextronics
10.2025 - Current
Production Associate
Tesla
01.2024 - 01.2025
Sales Associate
O'Reilly Auto Parts
01.2022 - 01.2024
Server
Applebee’s
01.2016 - 01.2019
High School Diploma -
Liberty High School