Maran Yoganantha
Innisfil,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Network Technician] position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Technical Officer
University Of Jaffna, Srilanka
2016.05 - 2024.03
- Worked flexible hours across night, weekend, and holiday shifts.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Delivered services to customer locations within specific timeframes.
- Paid attention to detail while completing assignments.
- Provided professional services and support in a dynamic work environment.
- Learned and adapted quickly to new technology and software applications.
- Skilled at working independently and collaboratively in a team environment.
Computer Application Assistant
University Of Jaffna, Srilanka
2014.04 - 2016.05
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
- Offered technical support and troubleshot issues to enhance office productivity.
- Maintenance latest Mac PC Laboratory, Fault finding and repair the Audio
Visual Studio and lab. Administrate the department network..
Planning and preparing routine schedules. - Prepared PowerPoint presentations for senior-level staff with attention to detail.
- Created and distributed agendas for meetings and conference calls as part of meeting preparation.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Volunteered to help with special projects of varying degrees of complexity.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Maximized staff performance by assisting with training, onboarding, and performance evaluations.
- Proofread and edited documents for accuracy and grammar.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked well in a team setting, providing support and guidance.
- Provided professional services and support in a dynamic work environment.
- Proved successful working within tight deadlines and a fast-paced environment.
Associate Network Technician
Managing Director, MCS IT Campus
2009.11 - 2014.03
- Performed network security design and integration duties.
- Facilitated seamless transitions during hardware upgrades by providing thorough training on new equipment usage for staff members.
- Provided detailed reporting on performed maintenance and repairs to support overall network health and recovery efforts.
- Traveled to remote office locations to install nodes and implement client software rollouts.
- Enhanced system performance by conducting regular network maintenance and updates.
- Performed system patches, service packs, hot fixes and new security configurations.
- Maintained detailed inventory records for all networking equipment, simplifying asset tracking and management practices within the department.
- Provided faculty and staff with security software and network configuration support.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
- Monitored network hardware operations to evaluate proper configuration.
- Supported users both local and by phone with problem resolution and education.
- Optimized wireless networks through strategic access point placement, enhancing connectivity throughout the facility.
- Configured, monitored and maintained email applications and virus protection software.
- Performed necessary maintenance to support network availability.
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Strengthened communication skills through regular interactions with others.
Computer Hardware Technician
NALIN INFORMATION Technologies (PVT) Ltd
2006.11 - 2009.12
- Developed strong relationships with vendors, facilitating efficient procurement of necessary parts for repairs or upgrades.
- Assisted in the successful completion of large-scale projects by providing expert hardware installation services.
- Researched and identified solutions to technical problems.
- Implemented preventative maintenance schedules to minimize future equipment failures and extend the lifespan of valuable computer systems.
- Collaborated with IT team members to provide seamless integration between software applications and hardware components.
- Trained junior technicians on proper diagnostic techniques, repair procedures, and customer service best practices.
- Enhanced system performance by diagnosing and repairing hardware issues for clients.
- Improved efficiency of computer systems through regular maintenance, updates, and optimization.
- Continuously expanded knowledge of emerging technologies to stay current with industry trends and best practices in computer hardware support.
- Configured and tested new software and hardware.
- Reduced downtime for businesses by providing timely troubleshooting and technical support.
- Contributed to a positive work environment by actively participating in team meetings, trainings, and sharing relevant industry news within the IT department.
- Installed, configured and maintained computer systems and network connections.
- Maintained office PCs, networks and mobile devices.
- Configured systems according to prescribed software and hardware frameworks.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Troubleshoot and repair Computer systems and equipments, mobile service and maintenance.
Education
Ph.D. - Cyber Security
Colorado State University
US07.2022
Master of Science - Computer Science
Magway University
Myanmar 03.2018
Bachelor of Science - Information Technology - Cybersecurity
Western University
Cambodia12.2015
Skills
- Google Drive
- Analytical and Critical Thinking
- Flexible and Adaptable
- Self-Directed
- Organization and Time Management
- Problem-Solving
- Interpersonal Communication
- Multitasking Abilities
- Dependable and Responsible
- Fluent in English
- Data Entry
- Friendly, Positive Attitude
- Active Listening
- Clerical Support
Languages
English
Professional Working
Affiliations
- Dean, Faculty of Engineering , University of Jaffna
- Head, Department of Mathematics and Ststistics, Faculty of Science, University of Jaffna
- Coordinator , Media Studies , Faculty of Art, University of Jaffna
Certification
- CCNA (Cisco Certified Network Associate
- MTA (Microsoft Technology Associate)
Timeline
Technical Officer
University Of Jaffna, Srilanka
2016.05 - 2024.03
Computer Application Assistant
University Of Jaffna, Srilanka
2014.04 - 2016.05
Associate Network Technician
Managing Director, MCS IT Campus
2009.11 - 2014.03
Computer Hardware Technician
NALIN INFORMATION Technologies (PVT) Ltd
2006.11 - 2009.12
Ph.D. - Cyber Security
Colorado State University
Master of Science - Computer Science
Magway University
Bachelor of Science - Information Technology - Cybersecurity
Western University
- CCNA (Cisco Certified Network Associate
- MTA (Microsoft Technology Associate)
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