Maralmaa Jargalsaikhan
Vancouver,BC
Summary
Versatile and achievement-oriented Dental Assistant and Receptionist with a proven track record at South Granville Dental Office. Excelled in patient care coordination and infection control, enhancing treatment outcomes and office efficiency. Skilled in electronic charting and fostering team collaboration, significantly reduced appointment cancellations. Demonstrates a strong ability to manage dental office operations and patient services with a focus on excellence.
Overview
1
1
year of professional experience
Work History
Dental Assistant and Dental Receptionist
South Granville Dental Office
08.2024 - Current
- Explained treatment procedures and instructed patients on home care guidelines.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.
Dental Receptionist
Family Dental
04.2024 - 08.2024
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Ensured patient privacy by adhering to all HIPAA regulations during the collection, storage, and sharing of sensitive information.
- Promoted a positive work environment by fostering strong relationships with colleagues across all roles within the practice.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Facilitated clear communication between dentists, dental assistants, and patients to ensure optimal care coordination.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Provided excellent customer service to create positive experiences and build patient trust.
- Helped patients complete necessary medical forms and documentation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed patient billing processes for timely, accurate payments.
Education
GED -
College of The New Caledonia
Prince George, None06-2024
Skills
- Patient record maintenance
- Infection control proficiency
- Team collaboration abilities
- Electronic charting
- Dental staff assistance
- Patient services
- First aid training
- Medical records management
- Office management
- Cross-training capabilities
- Patient care coordination
- Appointment scheduling
Languages
English
Full Professional
Mongolian
Native or Bilingual
Timeline
Dental Assistant and Dental Receptionist
South Granville Dental Office
08.2024 - Current
Dental Receptionist
Family Dental
04.2024 - 08.2024
GED -
College of The New Caledonia
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