Maral Javdani
Toronto,ON
Summary
Experienced professional with a strong background in customer service roles, possessing extensive knowledge of cash handling procedures and customer relations. Recognized for excellent communication skills, teamwork abilities, and meticulous attention to detail. Known for delivering exceptional customer service, effectively managing multiple tasks, and remaining composed under pressure.
Overview
3
3
years of professional experience
Work History
Canine Care Volunteer
Toronto Humane Society
07.2023 - 01.2024
- Provided compassionate care for canines, including feeding, grooming, and exercise routines.
- Monitored dogs for health and behavioral issues, promptly alerting staff to any concerns.
- Collaborated with team members to maintain cleanliness and organization within kennel areas.
- Assisted with adoption events and outreach programs, promoting responsible pet ownership.
- Supported potential adopters by offering guidance and information on available pets.
Catering Server
Sweet Cultura
06.2023 - 07.2023
- Demonstrated effective communication skills while providing prompt and precise service to patrons.
- Collaborated seamlessly with team members to ensure efficient operations during peak hours.
- Maintained meticulous attention to detail to guarantee order accuracy and customer satisfaction.
- Excelled in multitasking, managing various tasks simultaneously while upholding service standards.
- Maintained composure and professionalism in fast-paced and demanding environments.
- Assisted in event setup and teardown, ensuring smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
Cashier
Lamiz Cafe
01.2021 - 10.2021
- Cultivated strong communication skills through interactions with customers and colleagues.
- Fostered collaborative team environment, contributing to effective teamwork and cooperation.
- Displayed meticulous attention to detail in cash handling procedures and order processing.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Excelled in multitasking, efficiently managing cashier duties alongside additional responsibilities.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Advanced Diploma - Jewellery Art And Design
George Brown College
Toronto, ON2026
High School Diploma -
Toronto Stem School
Toronto, ON06.2023
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Effective Communicator
- Detail Oriented
- Customer Service
- Excellent Multi-tasker
- Calm Under Pressure
- Fast Learner
- Verbal and Written Communication
- Problem Solving
- Time Management
- Credit and Cash Transactions
- Order Accuracy
Languages
English
Full Professional
Persian
Native or Bilingual
Timeline
Canine Care Volunteer
Toronto Humane Society
07.2023 - 01.2024
Catering Server
Sweet Cultura
06.2023 - 07.2023
Cashier
Lamiz Cafe
01.2021 - 10.2021
Advanced Diploma - Jewellery Art And Design
George Brown College
High School Diploma -
Toronto Stem School
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