Marah Mhamd
Beauty Adviser
Calgary
Summary
Dynamic Beauty Advisor at Shoppers Drug Mart with a proven track record in enhancing client satisfaction through expert skincare consultations and personalized makeup applications. Skilled in skin analysis and customer service, I effectively resolved inquiries and contributed to inventory management, ensuring a seamless shopping experience. Passionate about beauty trends and continuous learning.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Beauty Advisor
Shoppers Drug Mart
05.2022 - Current
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Followed up with customers to increase satisfaction with purchases and services.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
- Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
- Provided expert makeup application services for special events, ensuring client satisfaction through tailored looks that highlighted natural features.
Translation Technician
Kawalease Act
09.2023 - 10.2023
- Collaborated with the playwright to accurately translate Arabic scripts into fluent, culturally appropriate English.
- Created and synchronized English subtitle screens for a live Arabic stage production, ensuring real-time accuracy and clarity for the audience.
- Coordinated with technical and stage crews to ensure seamless subtitle display during live performances.
Education
Hair Specialist
Career And Technology Centre
Calgary, Canada12-2023
High School Diploma -
Central Memorial High School
Calgary, Canada06-2023
Skills
Customer service
Cosmetics and facial care services
Skin analysis
Makeup techniques
Beauty Adviser / Social Media Coordinator – Shoppers Drug Mart • Managed store’
Beauty Adviser / Social Media Coordinator – Shoppers Drug Mart — [City, Year–Year]
- Managed store’s beauty-related social media presence, creating engaging posts, promotions, and product highlights to increase customer engagement.
- Produced and edited original content, including photos, videos, and promotional graphics for seasonal campaigns and new product launches.
- Collaborated with beauty team and management to align content with in-store events, sales, and marketing goals.
- Monitored audience interaction and responded to customer inquiries online to drive traffic and build brand loyalty.
Timeline
Translation Technician
Kawalease Act
09.2023 - 10.2023
Beauty Advisor
Shoppers Drug Mart
05.2022 - Current
Hair Specialist
Career And Technology Centre
High School Diploma -
Central Memorial High School
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