María F. Mojica
Toronto,ON
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Blauer Comercial De Mexico
07.2018 - 06.2022
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Volunteered to help with special projects of varying degrees of complexity.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
- Liaised between clients and vendors and maintained effective lines of communication.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Cashier
Costco Wholesale Corp
10.2016 - 10.2017
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Welcomed customers and helped determine their needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor of Science - Engineering
Facultad De Ingeniería Química
Mérida,Yucatán12.2025
High School Diploma -
Preparatoria # 2 UADY
Mérida,Yucatán06.2016
Skills
- Workflow Optimization
- Order Placement
- Database entry
- Excel spreadsheets
- Office Administration
- Supply Inventory Control
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Administrative Assistant
Blauer Comercial De Mexico
07.2018 - 06.2022
Cashier
Costco Wholesale Corp
10.2016 - 10.2017
Bachelor of Science - Engineering
Facultad De Ingeniería Química
High School Diploma -
Preparatoria # 2 UADY
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