María Andrea Ramos Carranco
Bradford,ON
Summary
At Escandinava, I leveraged my expertise in cleaning and sanitizing, alongside exceptional customer service skills, to enhance facility hygiene and client satisfaction. By implementing eco-friendly practices and optimizing cleaning protocols, I significantly contributed to a positive and safe environment, demonstrating flexibility and a strong commitment to professional excellence.
Overview
1
1
year of professional experience
Work History
Encargado De Limpieza
Escandinava
Bradford, ON
12.2023 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
- Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
- Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
Education
Computer Administration Technician - Humanities
High School Center Number 119
Tamaulipas Mexico08.2000
Skills
- Cleaning and sanitizing
- Sweeping and Mopping
- Housekeeping
- Customer Service
Languages
English
Elementary
Timeline
Encargado De Limpieza
Escandinava
12.2023 - Current
Computer Administration Technician - Humanities
High School Center Number 119