Summary
Overview
Work History
Education
Skills
Cover Letter
Hobbies and Interests
Languages
Featured on Jillian Harris' blog to promote the connection between home organization & mental-health
Timeline
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MARA-MARIE PUTSEP

Red Deer County,Alberta

Summary

Resourceful Office Professional that maintains appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Dependable Office Assistant and Account Manager with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.

Overview

8
8
years of professional experience

Work History

Account Manager

Axis Insurance Group
11.2018 - 09.2021
  • Spearheaded successful implementation of the companies new RRSP benefit package alongside Human Resources and CEO, Alex Meier.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Monitored and analyzed customer feedback to identify opportunities for improvement.
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings.
  • Produced and tailored certificates of insurance based on specific client needs.
  • Processed renewals, endorsements, and new business policies.
  • Organize and update client files as they occur.
  • Report to branch managers and account producers.

Insurance Processor

HUB International Insurance Brokerage
01.2016 - 04.2018
  • Performed background work for all account managers in the personal lines department including processing organization, accounting, and policy changes.
  • Posted payments to accounts and maintained records.
  • Observed strict procedures to protect sensitive patient information and payment data.
  • Traveled throughout the provice to train company new hires on our computer system and job roles.
  • Verified client information by analyzing existing evidence on file.
  • Inputted and communicated notice of cancellations, non-renewals and reinstatements to maintain accurate policy records.

Gas Detection Technician

Vallen
11.2013 - 01.2016
  • Serviced all gas detection equipment in-house and on-site for various oil & gas corporations.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Organized work to meet demanding production goals.
  • Maintained quality assurance and customer satisfaction objectives.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Maintained compliance with regulatory standards and safety requirements.
  • Observed equipment operation to diagnose and troubleshoot reported issues.

Education

Elgin Park Secondary School
01.2010

Skills

  • Account Management
  • Team Training
  • Coordinating Paperwork
  • Outstanding Customer Service Skills
  • Excellent Communication Skills - Written & Oral
  • Professionalism, Diplomacy, Tactfulness - Promote Positive Company Image
  • Multi-Tasking & Organizational Skills
  • Charismatic, Creative, Insightful, Innovative, Assertive
  • Leadership - Result oriented and goals achiever
  • Efficient Under Pressure
  • Advanced Knowledge of Windows Operating Systems
  • Mail Handling
  • Workflow Optimization

Cover Letter

To Whom It May Concern: If you're looking for a professional with years of experience and a passion for helping others - look no further. After reading your job description, I found that I would be an excellent candidate for the position as I have always enjoyed reporting to supervisors and working with a team to find solutions, but also working independently if necessary. I have always liked a challenge and my work ethic is unmatched. I find that I can bring fresh perspectives, be very thorough, and look to find ways to complete tasks efficiently. In my past life, I have worked as a technician, worked in the safety industry and eventually Commercial Insurance. Having experience from these separate fields has molded me into a well-rounded and confident employee. I enjoyed both working outdoors in the oil and gas sector but then found I also loved coming into an office and working in customer service. Through those experiences I learned what to do including what not to do when facing major challenges and deadlines. I have recently moved to Red Deer County and have a reliable vehicle that is not afraid of snow. Hope to hear from you soon, Mara-Marie Putsep

Hobbies and Interests

  • Music
  • Guitar
  • Animals
  • Travel
  • Home Design

Languages

English
Native or Bilingual

Featured on Jillian Harris' blog to promote the connection between home organization & mental-health

My passion has always lied in improving mental well-being through the transformative power of decluttering and cleaning. During the pandemic, I built a small business centered around creating organized, stress-free environments that promote mental clarity and happiness. Tailoring my services to each client's unique needs, I take pride in turning homes into sanctuaries of serenity. My journey as an entrepreneur reflects my unwavering commitment to enhancing mental health, one clean and clutter-free space at a time, empowering individuals to transform their lives. 


www.maramarieinteriors.com


https://jillianharris.com/the-intersection-of-mental-health-and-home-improvement-a-conversation-with-alumni-member-mara-marie/

Timeline

Account Manager

Axis Insurance Group
11.2018 - 09.2021

Insurance Processor

HUB International Insurance Brokerage
01.2016 - 04.2018

Gas Detection Technician

Vallen
11.2013 - 01.2016

Elgin Park Secondary School
MARA-MARIE PUTSEP