María López
Brampton,ON
Summary
Driven and compassionate volunteer with proven expertise in event organization and operational efficiency from roles at Voz De Restauracion and Sweet Dulces. Excelled in creating engaging environments and improving customer satisfaction through exceptional service and strong interpersonal communication. Skilled in cleaning, sanitation. and classroom management. demonstrating a blend of hard and soft skills to achieve results. Fast learning and confidence communicating with customers at McDonald's as customer service
Overview
2
2
years of professional experience
Work History
Customer Service
McDonald’s - 344 Queen St
Brampton, ON
08.2024 - Current
- Upheld customer service standards throughout each shift.
- Resolved customer service issues quickly and effectively.
- Provided excellent customer service during every journey.
- Maintained clean and tidy to serve the needs of the customer.
- Customer service in the beverage area, drive thru and front area.
Volunteer
Voz de Restauración-4545 Jane St
Brampton, ON
01.2024 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program and the children's needs.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- engaged in activities like singing, playing games, and creating crafts.
Volunteer
Sweet Dulces
El Salvador , Soyapango
03.2023 - 09.2023
- Maintained clean, neat, and operational facilities to serve program needs.
- Made sure that every customer was satisfied with the service.
- Used strong interpersonal communication skills to convey information to others.
Education
High School Diploma -
Heart Lake Secondary School
Brampton, ON06-2027
Skills
- Customer service
- Event planning
- Time management
- Team collaboration
- Monitoring
- Cleaning and Sanitation
- Sensory Integration
Languages
English
First Language
Spanish
Proficient (C2)
C2
Timeline
Customer Service
McDonald’s - 344 Queen St
08.2024 - Current
Volunteer
Voz de Restauración-4545 Jane St
01.2024 - Current
Volunteer
Sweet Dulces
03.2023 - 09.2023
High School Diploma -
Heart Lake Secondary School
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