Mara Holt
Edmonton,AB
Summary
Proven track record in prescription dispensing and inventory control, honed at King Drug and further developed at Mint Health. Demonstrates exceptional organizational skills and a commitment to enhancing customer satisfaction. Skilled in adapting to new situations and efficiently managing supplies, ensuring secure storage of medications. Achieved significant improvements in pharmacy operations through meticulous attention to detail and a proactive approach.
Overview
5
5
years of professional experience
Work History
Pharmacy Assistant
King Drug
05.2024 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacy staff with preparing medications and filling orders.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Pharmacy Assistant
Mint Health+Drugs Church Street
09.2024 - 11.2024
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Counted and labeled prescriptions with correct item and quantity.
- Established and maintained patient profiles, updating organizational database with current information.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Soda Jerk
King Drug
05.2022 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Assisted in training new staff members on procedures, policies, and customer service standards to ensure a consistent experience for all patrons.
- Produced food and drink products adhering to company quality and quantity standards.
Cashier
King Drug
09.2019 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
Education
Bachelor of Science - Biology
MacEwan University
04.2027
High School Diploma -
Harry Collinge High School
06.2023
Skills
- Medication Dispensing
- Organizing supplies
- Receiving incoming supplies
- Drug Inventory Control
- Interpreting orders
- Secure storage of medications
- Excellent communication
Languages
French
Elementary
English
Native or Bilingual
Timeline
Pharmacy Assistant
Mint Health+Drugs Church Street
09.2024 - 11.2024
Pharmacy Assistant
King Drug
05.2024 - Current
Soda Jerk
King Drug
05.2022 - 08.2023
Cashier
King Drug
09.2019 - 08.2023
High School Diploma -
Harry Collinge High School
Bachelor of Science - Biology
MacEwan University
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