Summary
Work History
Education
Skills
Languages
Timeline
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Mara D

Mara D

Calgary,AB

Summary

Dedicated professional with a proven track record of enhancing client quality of life and streamlining operations at Pawsitively Perfect Pooches Grooming. Expert in elderly care and inventory management, demonstrating compassionate support and exceptional time management skills. Achieved significant improvements in customer satisfaction and operational efficiency, showcasing a flexible approach and strong ethical standards.

Work History

Caregiver

Private Residence
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Manager

Pawsitively Perfect Pooches Grooming
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Key Holder Supervisor

Shaw Communications Inc
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
  • Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
  • Received and counted money.
  • Trained and mentored new employees.

Home Care Aide

Private Client
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Education

High School Diploma - General

Henry Wisewood High School
Calgary, AB
07.1999

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Dependable and responsible
  • Emotional support
  • Strong ethics
  • Flexible schedule and availability

Languages

English
Native or Bilingual

Timeline

Caregiver

Private Residence

Manager

Pawsitively Perfect Pooches Grooming

Key Holder Supervisor

Shaw Communications Inc

Home Care Aide

Private Client

High School Diploma - General

Henry Wisewood High School

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Mara D