MAQUIA DORSEY
Los Angeles
Summary
Detail-oriented and results-driven professional with 5+ years of administrative, facilities, and client service experience. Skilled in managing properties, coordinating maintenance and vendors, handling lease documentation, and ensuring tenant satisfaction. Adept at streamlining operations, resolving issues, and maintaining compliance with company policies. Strong background in financial processing, vendor relations, and customer service, with proven ability to balance multiple priorities in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Administrative Assistant (Contract to Permanent)
TWF Land Management
Los Angeles
09.2023 - Current
- Coordinate over 100 client bookings weekly, improving scheduling efficiency and tenant services.
- Manage facilities including repairs, inspections, and vendor coordination to ensure property upkeep.
- Process 100+ invoices and payments monthly with 20% error reduction.
- Maintain accurate property and client records in Salesforce, enhancing data quality.
- Liaise with tenants and vendors to resolve service issues promptly.
Keyholder - Supervisor
Donut Friend
Los Angeles
08.2022 - 04.2023
- Supervised daily store operations and staff, ensuring customer satisfaction.
- Managed cash operations, reconciled registers, and enforced security protocols.
Administrative Assistant (Contract to Permanent)
Meditate, Bitch
Santa Monica
04.2018 - 07.2022
- Directed daily operations for 50+ clients and visitors, handling scheduling and access control.
- Coordinated with vendors and contractors for facilities support and client needs.
- Provided executive-level support including lease and travel arrangements.
- Oversaw customer service operations, resolving escalated concerns to ensure client satisfaction.
Certified Surgical Technologist
Antelope Valley Hospital
Lancaster
09.2020 - 02.2021
- Maintained compliance with strict safety and sanitation standards.
- Collaborated with cross-functional teams to anticipate needs and ensure efficiency.
Front Office Coordinator
Express Employment Professionals
Glendale
02.2017 - 04.2018
- Served as first point of contact for clients, tenants, and vendors via phone and in person.
- Managed log books, records, correspondence, and vendor invoices.
- Ordered and maintained office and facility supplies, evaluating cost-effective solutions.
Education
Associate of Arts - Surgical Technology
Brown Mackie College
St. Peters, MOGED -
Gateway High School
St. Louis, MOSkills
- Property & Tenant Relations
- Lease Administration & Documentation
- Facilities & Maintenance Coordination
- Vendor Management & Negotiation
- Invoicing
- Payments
- Expense Reports
- Conflict Resolution
- Customer Service
- Scheduling
- Calendar Management
- Google Suite
- Microsoft Office
- Salesforce
- Docusign
- Typing 60 WPM
- Multi-Line Phone Systems
Timeline
Administrative Assistant (Contract to Permanent)
TWF Land Management
09.2023 - Current
Keyholder - Supervisor
Donut Friend
08.2022 - 04.2023
Certified Surgical Technologist
Antelope Valley Hospital
09.2020 - 02.2021
Administrative Assistant (Contract to Permanent)
Meditate, Bitch
04.2018 - 07.2022
Front Office Coordinator
Express Employment Professionals
02.2017 - 04.2018
Associate of Arts - Surgical Technology
Brown Mackie College
GED -
Gateway High School