Maqsood Piprawala
Squamish,BC
Summary
A highly motivated and hardworking individual with +5 years of experience in food, retail and customer service. Proficient at learning new tasks and skills whilst always looking for areas to improve. Committed to making sure that high standards of service is delivered.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Lead Hand
Sea To Sky Gondola
11.2022 - Current
- Head of rentals department,
- Receiving orders and making sure the correct amount is delivered,
- Helping customers with different enquiries
- Explaining different trials offered to customers
- Training new staff members and making sure they are comfortable with their new environment
- Reorganizing merchandise to see what sells best,
- Reorganizing storage room to maximize use of space,
- Proficient and knowledgeable in POS systems such as Centaman and RTP
Catering Server
Sea To Sky gondola
06.2023 - Current
- Setting up for Weddings (Chairs, tables, speakers etc)
- Serving food to event guests
- Going over dietary requirements for certain allergies with the head chef
- Helping bartender with duties
- Helping out in the dishpit if needed
- End of night cleaning duties (sweeping, mopping and clearing tables)
In Store Manager
Pizza Hut Delivery
09.2016 - 10.2022
- Prep food for start of a shift
- Manage Inventory
- Assign roles to other workers
- Train other staff members from different stores if needed
- Serve Customers and take their orders (Phone and in person)
- Count up cash and card payments at the end of day
- Close shop and make sure everything is ready for the next day
- Promoted to shift manager in 2019
Education
GCSE And Post 16 Level 3 BTEC -
Grace Academy Darlaston
Darlaston UKPost Honours - Computer Science
University Of Birmingham
Birmingham UKSkills
- Ability to work in high pressure environments
- Excellent communication skills
- Team player
- Confident in juggling multiple tasks
- Demonstrating patience and professionalism to resolve difficult situations
- Highly optimistic and always willing to learn new things
- Delivering duties to the fullest satisfaction to both team mates and customers
Certification
- First Aid at Work - British Red Cross, 2019
- Serve it right, 04/2023 - 04/2028
Timeline
Catering Server
Sea To Sky gondola
06.2023 - Current
Retail Lead Hand
Sea To Sky Gondola
11.2022 - Current
In Store Manager
Pizza Hut Delivery
09.2016 - 10.2022
GCSE And Post 16 Level 3 BTEC -
Grace Academy Darlaston
Post Honours - Computer Science
University Of Birmingham
- First Aid at Work - British Red Cross, 2019
- Serve it right, 04/2023 - 04/2028
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