Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Core Competencies
Generic

Ma Perpetua Esquilona

Surrey,BC

Summary

Results-driven professional with strong experience in managing key client relationships and driving business growth in industrial packaged gases and B2B sales. Proven ability to collaborate effectively with teams, adapt to changing needs, and consistently achieve targets. Skilled in strategic planning, client communication, and problem-solving. Known for reliability and strong focus on delivering impactful results.

Overview

11
11
years of professional experience

Work History

Key Accounts Manager

Air Liquide Phils., Inc.
11.2023 - 05.2025
  • Managed strategic accounts, ensuring high customer satisfaction and long-term retention.
  • Developed tailored action plans to enhance sales performance, implementing corrective strategies where necessary.
  • Optimized pricing structures by implementing profitability tools and guidelines, improving GM.
  • Established action plans for achieving results and corrective action measures when necessary.
  • Conducted competitor analysis to refine sales strategies and maintain market competitiveness.

Team Leader – Industrial Packaged Gases

Air Liquide Phils., Inc.
04.2019 - 11.2023
  • Led and mentored a team of sales specialists, consistently meeting and exceeding revenue targets.
  • Spearheaded innovative sales strategies, contributing to increased profitabilityProvided coaching and development for team members, ensuring continuous improvement.
  • Engaged in market intelligence activities, collaborating with government institutions to forecast industry trends.

Sales Specialist – Industrial Packaged Gases

Air Liquide Phils., Inc.
06.2014 - 04.2019
  • Built and maintained strong relationships with customers, leading to increased sales and market expansion.
  • Conducted market research and prospecting activities to identify new business opportunities.
  • Managed existing business portfolios and sales pipelines to maximize growth and profitability.
  • Utilized CRM tools to monitor sales performance and ensure compliance with standards.

Education

Bachelor of Science - Chemical Engineering

Mapua Institute of Technology
01.2005

Skills

  • Growth-focused account management
  • Customer retention strategies
  • Effective sales and contract negotiation
  • Results-oriented sales performance
  • Relationship management
  • Cross-functional teamwork
  • Data-driven decision making
  • Microsoft Office Suite, Google Suite and ServiceNow
  • Experienced with Bar CRM tools

Accomplishments

  • Revenue Growth: Increased IPG sales through innovative solutions and customer-centric strategies.
  • Profitability Optimization: Enhanced gross margin via strategic pricing models.
  • Customer Excellence: Maintained high Net Promoter Score (NPS) scores by delivering superior service and support.

Languages

English
Professional Working

Timeline

Key Accounts Manager

Air Liquide Phils., Inc.
11.2023 - 05.2025

Team Leader – Industrial Packaged Gases

Air Liquide Phils., Inc.
04.2019 - 11.2023

Sales Specialist – Industrial Packaged Gases

Air Liquide Phils., Inc.
06.2014 - 04.2019

Bachelor of Science - Chemical Engineering

Mapua Institute of Technology

Core Competencies

  • Inside Sales & Lead Management
  • Strategic Sales & Business Management
  • B2B Relationship Management
  • Revenue Growth Strategy
  • Customer Retention & Satisfaction
  • Market Analysis & Competitive Intelligence
  • CRM (Bar+, Power BI, Google, MS) Proficiency
  • Pricing Strategy Implementation
  • Team Leadership & Coaching

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Ma Perpetua Esquilona