Mao Yamaguchi

・Handled passenger check-ins and boarding procedures

・Assisted passengers with their luggage and issued boarding passes

・Provided assistance to passengers with special needs

・Handled issues related to lost checked luggage and flight delays

• Prepared and served a variety of beverages and food items efficiently.
• Handled cash register operations and processed customer transactions accurately.
• Provided excellent customer service to ensure satisfaction.
• Executed opening and closing duties, ensuring smooth operations and readiness for service.

• Provided exceptional customer service while taking and processing orders efficiently.
• Trained new baristas on beverage preparation techniques and effective customer interaction strategies.
• Prepared high-quality coffee beverages using espresso machines and grinders.
• Handled cash register operations, ensuring accurate transactions and change distribution.