Manya Kakkar
Langley,BC
Summary
Dynamic professional with a proven track record at Bliss Art Fashion Studio, excelling in customer education and nail art and eyelash techniques. Spearheaded operations at Kinz Wardrobe, achieving a 41k follower increase through strategic social media marketing. Skilled in team collaboration and financial administration, demonstrating exceptional problem-solving skills and operational leadership.
Overview
3
3
years of professional experience
Work History
Nail Technician
Bliss Art Fashion Studio
07.2023 - 01.2024
- Maintained master appointment calendar covering all customer visits, employee schedules, and special events.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Responded to customer requests and concerns about gel application and nail art designs.
- Communicated effectively with management concerning important customer issues.
Eyelash Extension Technician
Bliss Art Fashion Studio
07.2023 - 01.2024
- Listened to client preferences for effect created by eyelash extensions and suggested best-suited products.
- Educated clients on appropriate care of new eyelashes.
- Cultivated relaxing, comfortable environment for salon services to enhance client experiences.
Operational Manager
Kinz Wardrobe
03.2021 - 01.2024
- Started from scratch and turned into a successful venture.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Gained 41k followers on Facebook through affective social media marketing.
- Devised processes to boost long-term business success and increase profit levels.
Internship Student
Elements HR Services
06.2023 - 08.2023
- Interacted with customers by phone, email, or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
- Answered and transferred incoming telephone calls, taking messages for various staff members.
Education
BBA - International Business
Trinity Western University
Langley, BC04.2028
Skills
- Customer Education
- Time Management
- Nail art techniques
- Problem-solving skills
- Operations leadership
- Financial Administration
- Customer Service
- Team Collaboration
- Microsoft Office
- Product Upselling
- Sales proficiency
Languages
English
Native or Bilingual
Timeline
Nail Technician
Bliss Art Fashion Studio
07.2023 - 01.2024
Eyelash Extension Technician
Bliss Art Fashion Studio
07.2023 - 01.2024
Internship Student
Elements HR Services
06.2023 - 08.2023
Operational Manager
Kinz Wardrobe
03.2021 - 01.2024
BBA - International Business
Trinity Western University
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