Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MANWINDER KAUR

Calgary

Summary

Planning professional with strong foundation in strategic project management and resource alignment. Proven track record of driving project success and optimizing workflows in dynamic environments. Known for fostering team collaboration and achieving results by adapting to changing needs and priorities.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

4
4
years of professional experience

Work History

PLANNER

RIG Logistics
12.2023 - Current
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
  • Ensured compliance with local, state, and federal regulations governing emergency response dispatch activities.

Dispatch Manager

TTL TRANSPORT LTD
06.2022 - Current
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Received new orders, prepared documentation and assigned personnel.
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Oversaw loading and unloading of company vehicles.
  • Created delivery routes and optimized plans for traffic, road conditions and other factors.
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Provided safety training and development services for new and existing drivers.
  • Worked closely with customers to effectively resolve issues and complaints.

Administrator

TTL Transport Ltd
04.2022 - Current
  • Record and prepare minutes of meetings, seminars and conferences
  • Determine and establish Office procedures and routines
  • Schedule and confirm appointments
  • Answer telephone and relay telephone calls and message
  • Compile data, statics, and other information
  • Order office supplies and maintain inventory
  • Type and proofread correspondence, forms, and other documents
  • Open and distribute regular and electronic incoming mail and other material and coordinate the flow of information
  • Set up and maintain manual and computerized information systems.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts and generated reports for company database.
  • Coordinated special projects and managed schedules.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Managed office operations while scheduling appointments for department managers.

Administrative Assistant

Vancasa Building
05.2021 - 03.2022
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
  • Answer telephones, direct calls, and take messages
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities
  • Compute, record, and proofread data and other information, such as records or reports
  • Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters
  • Complete work schedules, manage calendars, and arrange appointments
  • Review files, records, and other documents to obtain information to respond to requests
  • Deliver messages and run errands
  • Inventory and order materials, supplies, and services
  • Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions
  • Complete and mail bills, contracts, policies, invoices, or checks
  • Process and prepare documents, such as business or government forms and expense reports
  • Make travel arrangements for office personnel.

Education

Supply Chain Management Commerce - Supply

Montreal College of Information And Technology
Montreal, QC
01.2022

Skills

  • Strong Knowledge of Project management, technical understanding, cost accounting skills, logistics,
  • Operations, planning, and sourcing
  • Known as a self-starter, team player and multitasker, strive to consistently exceed expectations
  • Expert in TMW
  • Microsoft office
  • Expertise in Quickbooks
  • Valid License
  • CERTIFICATIONS
  • Food Safe 1
  • PIT Operator
  • Inquiry Requests
  • DOT Compliance
  • Billing Statements
  • Safe Driving Practices
  • Professional Relationships
  • Driver Communications
  • Transportation Information
  • Adjusting Routes
  • Fleet Operations
  • Driver Coordination
  • Computer Tracking
  • Route Planning
  • Employee Management
  • Critical Decision-Making

Languages

English
Punjabi
Hindi

Timeline

PLANNER

RIG Logistics
12.2023 - Current

Dispatch Manager

TTL TRANSPORT LTD
06.2022 - Current

Administrator

TTL Transport Ltd
04.2022 - Current

Administrative Assistant

Vancasa Building
05.2021 - 03.2022

Supply Chain Management Commerce - Supply

Montreal College of Information And Technology
MANWINDER KAUR