Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
Work History
Customer Care Attendant
Shell Gas Station
01.2024 - 02.2024
Resolved complex issues effectively by employing problem-solving skills and collaborating with team members when necessary.
Maintained up-to-date knowledge of product and service changes.
Implemented feedback from supervisors to continuously improve personal performance as a Customer Care Attendant.
Provided personalized support to customers experiencing difficulties, leading to higher satisfaction ratings.
Intern
Chennai Metro Rail Limited
07.2022 - 09.2022
Conducted extensive research for startup company projects.
Educated staff on organizational mission and goals to help employees achieve success.
Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Devised and implemented processes and procedures to streamline operations.
Participated in workshops and presentations related to projects to gain knowledge.
Education
Master of Engineering - Civil Engineering
Concordia University
Montreal, QC
03.2026
Bachelor of Engineering - Civil Engineering
Sri Sivasubramaniya Nadar College Of Enginnering
Chennai, Tamil Nadu, India
05.2023
Skills
Stress Tolerance
Excellent communication and customer service skills
Strong organizational and time-management abilities
Experienced in picking and packing orders with accuracy