Manvir Nagpal
Mississauga,Canada
Summary
Logistics professional with proven experience in optimizing supply chain operations and managing complex distribution networks. Skilled in team leadership, process improvement, and strategic planning to drive efficiency and cost savings. Strong focus on collaboration, adaptability, and achieving tangible results in dynamic environments. Trusted for reliable decision-making and effective problem-solving in high-pressure situations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Manager
Flash-Link Logistics
Etobicoke, ON
12.2023 - Current
- leading strategic planning, team management, and business development efforts.
- Ensuring efficient operations and exceptional service delivery through hands-on leadership and continuous improvement initiatives.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Streamlined supply chain processes, improving delivery efficiency and reducing operational costs.
- Facilitated training programs to improve team performance and foster a culture of accountability.
Mortgage Specialist Assistance
TD Bank
Brampton, ON
03.2025 - Current
- Processed customer inquiries regarding status of loan application processing and closing documents.
- Analyzed financial data and credit histories to assess mortgage eligibility requirements.
- Prepared detailed documentation for loan approval process including income verification and credit reports.
- Developed relationships with clients and referral sources to identify potential loan opportunities.
Small Business Consultant
OSL Direct
Vaughan, ON
03.2022 - 03.2023
- The main role as a Business Consultant is to cater to the needs of the customers by offering the best and tailored options to the clients
- Organizing customer and employee satisfaction surveys and studying the reviews of the company from individuals and clients were one of the primary responsibilities.
Manager
Freedom Mobile
Mississauga, ON
01.2021 - 01.2022
- Overseeing routine operations, establishing customer relations, analyzing operating and financial statements to compute profitability ratios, formulating monthly targets based on the store traffic and market trends, and upscaling team by providing regular training, motivating, mentoring and recruitment of employees, maintaining and updating inventory on a regular basis were primary responsibilities as manager.
Sales Representative
Freedom Mobile
Brampton, ON
07.2018 - 12.2020
- As a sales representative of freedom mobile, my responsibilities were to meet and exceed sales goal, obtaining payments and following up with the customers
- Presenting plans and offering the best plans along with devices that suit their needs and budget best.
Cashier/Customer Service
Little Caesars
Brampton, ON
07.2016 - 07.2018
- Responsibilities at Little Caesars were to receive orders manually on the POS, telephonically, and attending the walk-in customers as well.
- Maintaining closing reports, managing inventory, and supervising the staff were the few major responsibilities amongst many.
Education
Trade Certificate - Automation And Robotics
Centennial College of Applied Arts And Technology
ON05-2018
Skills
- Logistics Analysis
- Shipping and receiving operations
- Operations management
- Warehouse Management
- Safety Management
- Performance monitoring
- Maintaining compliance
- Policies and procedures Implementation
- Shipment scheduling
- Problem solving
- Machine Learning
- Software Troubleshooting
- Business Consulting
- B2B Sales
- Client needs analysis
- Refinance expertise
- Cad
- Technology Design
- Microsoft Office
- Retail Management
- Marketing Strategy
- Document review
- Asset verification
- Fair lending practices
- Demand forecasting
Certification
HVAC G3
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Mortgage Specialist Assistance
TD Bank
03.2025 - Current
Operations Manager
Flash-Link Logistics
12.2023 - Current
Small Business Consultant
OSL Direct
03.2022 - 03.2023
Manager
Freedom Mobile
01.2021 - 01.2022
Sales Representative
Freedom Mobile
07.2018 - 12.2020
Cashier/Customer Service
Little Caesars
07.2016 - 07.2018
Trade Certificate - Automation And Robotics
Centennial College of Applied Arts And Technology