Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

Manvir Singh

Edmonton,Canada

Summary

Customer-focused professional with two years of experience delivering exceptional service and fostering client satisfaction. Skilled in resolving inquiries efficiently, building lasting customer relationships, and contributing to team success. Adept at identifying customer needs, promoting tailored solutions, and maintaining a positive brand image.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

FreshCo Glenridding
Edmonton, Alberta
04.2025 - Current
  • Retail Store Operations and Inventory Management: Supported daily store operations at FreshCo, including stocking and merchandising, while demonstrating strong teamwork and collaborating with colleagues on inventory management.
  • Product Information and Recommendations: Proactively engaging with customers, providing product information and recommendations, and resolving inquiries to foster a positive shopping experience and customer retention.

Customer Service Specialist

Homesense Inc
Edmonton, CA
11.2024 - 04.2025
  • Communication Skills: Handled customer inquiries and resolved issues promptly, contributing to a positive in-store environment and ensuring customer retention.
  • Adaptability: Adapted to changing store priorities and handled seasonal inventory shifts with product placement guidelines.

Administrative Assistant

Kite Films
Edmonton, CA
08.2023 - 11.2024
  • HR Support & Recruitment: Assisted in the recruitment process by screening 10+ resumes and coordinating 5+ interviews, helping the company hire 2 new employees within the quarter.
  • Data Entry & Record Management: Managed and updated employee records for all 5 team members, ensuring 100% accuracy and compliance with data privacy regulations.
  • Video Editing & Event Management: Provided comprehensive event support, including booth setup and event management, while also contributing video editing skills to enhance promotional materials.

Customer Experience Associate

TD Canada Trust
Edmonton, CA
04.2023 - 07.2023
  • Sales & Product Promotion: Promoted TD’s financial products and services, contributing to a 10% increase in new account sign-ups and meeting monthly sales targets.
  • Problem-Solving & Conflict Resolution: Resolved 95% of customer complaints on the first point of contact, improving customer retention and reducing escalations by 15%.

Warehouse Associate

Amazon Canada
Edmonton, CA
01.2023 - 04.2023
  • Efficiency & Productivity: Consistently exceeded productivity targets, picking and packing 250+ daily orders.
  • Team Collaboration & Communication: Worked effectively with team members to achieve daily goals and ensure smooth warehouse operations.

Education

Diploma - Business Administration, Human Resources

Northern Alberta Institute of Technology
Edmonton, CA
12.2024

Skills

  • Talent acquisition and recruitment
  • Employee onboarding and engagement
  • HR operations management
  • Labor laws and compliance
  • Training program coordination
  • Effective communication skills

Websites

References

References available upon request.

Timeline

Retail Sales Associate

FreshCo Glenridding
04.2025 - Current

Customer Service Specialist

Homesense Inc
11.2024 - 04.2025

Administrative Assistant

Kite Films
08.2023 - 11.2024

Customer Experience Associate

TD Canada Trust
04.2023 - 07.2023

Warehouse Associate

Amazon Canada
01.2023 - 04.2023

Diploma - Business Administration, Human Resources

Northern Alberta Institute of Technology

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Manvir Singh