MANVIR SINGH
Surrey
Summary
Customer service-oriented and committed to quality assurance. Experienced professionals with a strong background in customer service and campus security. Pursuing a role where hard work and dedication will be highly valued. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Skilled in conflict resolution, de-escalation techniques.
Overview
1
1
year of professional experience
1
1
Certification
Work History
IGUARD 360
01.2024 - Current
- Patrols buildings and grounds, including utilizing computerized surveillance equipment and video monitoring systems
- Investigates, resolves, and reports disturbances utilizing non-violent interventions
- Utilizes and operates various security systems such as access control, CCTV, panic/duress, photo identification and other security system programs
- Provides First Aid services to injured persons, completes required documentation, and maintains supplies
- Maintains a daily log of events and prepares detailed reports
- Performs other related duties as assigned
Campus Security Guard
Black Bird
06.2024 - 03.2025
- Monitor student safety report and changes to Protective Services and/or College staff
- Report all incidents as per specific site regulations
- Respond to alarms and emergency calls for assistance
- Follow and enforce safety codes, regulations, and procedures
- Handle private and confidential information with high amount of discretion
- Respond to and de-escalate high stress situations maintaining order on site
Education
Associate Of Arts - General Studies
Lasalle College
Vancouver, BC09-2025
Skills
- Customer service understanding
- Safety Procedures
- Cash handling
- Inventory Recordkeeping
- Time management and Flexibility
- Good in teamwork
- Problem solving
- Leadership
- Customer and Call Response
- Reliable and Responsible
Languages
English
Hindi
Professional Working
Punjabi
Native or Bilingual
Certification
AST (Advanced Security Training)
First- Aid- OFA Level 1
Driving License- International
Timeline
Campus Security Guard
Black Bird
06.2024 - 03.2025
IGUARD 360
01.2024 - Current
Associate Of Arts - General Studies
Lasalle College
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