Friendly, helpful, consistently prompt, and willing to work a flexible schedule.
Overview
7
7
years of professional experience
Work History
Security Guard , Gardaworld Secuirty
03.2025 - Current
Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Responded quickly to emergency situations to assess and deflect issues.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Physical Security Dispatcher in BMO
Gardaworld Security
05.2023 - 03.2025
Use and monitor surveillance cameras and other security systems to keep track of activities in and around the facility.
Identify and respond to any suspicious or unauthorized activities.
Monitor and respond to alarms, including fire alarms, intrusion alarms, and other security-related alerts.
Notify appropriate personnel or emergency services in the event of an alarm.
Document and report incidents, breaches, and other security-related events.
Provide detailed information for incident reports, including time, location, and description of the incident.
Security Guard
Gardaworld Security
01.2023 - 05.2023
Provide exceptional customer service to clients and visitors, addressing inquiries and assisting with requests.
Perform access control duties, including verifying credentials and issuing visitor passes.
Enhanced overall security by conducting thorough patrols and monitoring premises.
Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Responded to emergencies promptly, ensuring the safety of all individuals on site.
Collaborate with law enforcement and emergency services during critical incidents or evacuations.
Sales and Customer Service Representative
Nordia
07.2022 - 01.2023
Serves customers by providing information and resolution of product and service problems
Attracts potential customers by answering product and service questions and suggesting information about other products and services
Opens customer accounts by recording account information.
Personal Care Worker
Northwood
01.2021 - 03.2022
Responsible for providing service to residents through the individual care plan
Main duties include: providing personal care, light housekeeping, assisting residents with meals, and engaging residents/families in recreational and leisure activities on the unit.
Supervisor
Happy-Rent-a-Car
06.2019 - 09.2020
Addressed customer concerns and resolved issues in a timely and professional manner to maintain satisfaction.
Managing the office work, supervising other employees, keeping the record of inventory, and communicating with Insurance Companies for accidental claims.
Creating rental car reservations, processing rentals accepting payments, filing claims, and 100% management of the fleet
Security Guard
Paragon Security
03.2019 - 07.2020
Answering phones and responding to other inquiries at the front desk
Perform routine verification of the physical environment and keep up-to-date logs of daily activity
Accompany visitors and staff throughout the building when required
Directing visitors to reception and logging their entry to the premises
Patrol assigned areas on foot to ensure personnel, buildings, and equipment are secured
Monitoring video surveillance system and reviewing footage if necessary
Responding to alarms and calls of security concern
Host
Denny's
06.2018 - 03.2019
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Monitored seating area and checked restrooms regularly to keep spotless.
Personal Support Worker
Villa Colombo
01.2018 - 05.2018
Following the care plan, observing and reporting any substantial findings and/or changes in patient/resident/client's behavior to the appropriate registered member of the healthcare team
Working under the supervision of a Registered Healthcare Professional such as a Registered Nurse (RN) or a Registered Practical Nurse.
Education
Pre- Health Pathway Certificate To Sciences -
Centennial College
12.2023
Travel Tourism Operations -
Seneca College
04.2019
Personal Support Worker, Health Care
Seneca College, York Gate Campus
04.2018
High School Diploma -
Universal Public School
03.2016
Skills
Excellent oral and written communication
Multi-Tasking
Capable of working in team environment and independently