Manvir Kaur
Saskatoon,SK
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
4
4
years of professional experience
Work History
Crew Member
Tim Hortons
2023.09 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Administrative Assistant
Crossbridge, Condominium Services
2023.02 - 2023.08
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Front Desk Concierge
First Security Protection Services
2021.06 - 2023.02
- Handled guest complaints promptly, ensuring swift resolution and fostering positive relationships with customers.
- Assisted guests with reservations, modifications, and cancellations in a courteous and professional manner.
- Enhanced customer satisfaction by providing timely and accurate information on hotel facilities and services.
- Performed administrative tasks including filing paperwork, maintaining inventory of office supplies and coordinating maintenance requests.
Accountant Assistant
Sigma Tax
2021.03 - 2021.06
- Answered phone calls regarding financial matters such as payments due.
- Documented business expenses and sales.
- Helped prepare month-end, quarterly and year-end closings.
- Reconciled bank statements monthly, identifying discrepancies for prompt resolution.
Education
Associate of Science - Computer Network Electronics Technician
Canadore College of Applied Arts And Technology
Mississauga, ON04.2022
Skills
- Customer Service
- Cash Handling
- Problem-solving skills
- Verbal and written communication
- Administrative Skills
- Confidentiality handling
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Crew Member
Tim Hortons
2023.09 - Current
Administrative Assistant
Crossbridge, Condominium Services
2023.02 - 2023.08
Front Desk Concierge
First Security Protection Services
2021.06 - 2023.02
Accountant Assistant
Sigma Tax
2021.03 - 2021.06
Associate of Science - Computer Network Electronics Technician
Canadore College of Applied Arts And Technology