Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
4
4
years of professional experience
Work History
Crew Member
Tim Hortons
09.2023 - Current
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Administrative Assistant
Crossbridge, Condominium Services
02.2023 - 08.2023
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Front Desk Concierge
First Security Protection Services
06.2021 - 02.2023
Handled guest complaints promptly, ensuring swift resolution and fostering positive relationships with customers.
Assisted guests with reservations, modifications, and cancellations in a courteous and professional manner.
Enhanced customer satisfaction by providing timely and accurate information on hotel facilities and services.
Performed administrative tasks including filing paperwork, maintaining inventory of office supplies and coordinating maintenance requests.
Accountant Assistant
Sigma Tax
03.2021 - 06.2021
Answered phone calls regarding financial matters such as payments due.
Documented business expenses and sales.
Helped prepare month-end, quarterly and year-end closings.
Reconciled bank statements monthly, identifying discrepancies for prompt resolution.
Education
Associate of Science - Computer Network Electronics Technician
Canadore College of Applied Arts And Technology
Mississauga, ON
04.2022
Skills
Customer Service
Cash Handling
Problem-solving skills
Verbal and written communication
Administrative Skills
Confidentiality handling
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Crew Member
Tim Hortons
09.2023 - Current
Administrative Assistant
Crossbridge, Condominium Services
02.2023 - 08.2023
Front Desk Concierge
First Security Protection Services
06.2021 - 02.2023
Accountant Assistant
Sigma Tax
03.2021 - 06.2021
Associate of Science - Computer Network Electronics Technician