Manvir Kaur
Cornwall,ON
Summary
Proven track record in enhancing customer satisfaction and loyalty, notably at Circle K/Rajdhani sweets, through exceptional customer service and multitasking abilities. Demonstrated reliability and effective problem-solving, leading to increased efficiency and positive outcomes. Skilled in both customer engagement and operational sanitation, achieving significant improvements in client retention and workplace environment.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Circle K
Long Sault, ON
07.2023 - 05.2024
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Server
Rajdhani Sweets and Restaurant
Brampton, ON
01.2023 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
Business Administration
St.Lawrence College
Cornwall, ON04.2024
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cleaning and sanitation
- Multitasking
Languages
English
Full Professional
Timeline
Customer Service Cashier
Circle K
07.2023 - 05.2024
Server
Rajdhani Sweets and Restaurant
01.2023 - 06.2023
Business Administration
St.Lawrence College