Manvir Kaleka
Prince George,Canada
Summary
Results-driven Operations Manager with extensive experience in safety, emergency response, and workforce management within industrial and heavy industries. Proven expertise in regulatory compliance, strategic planning, and team leadership. Adept at optimizing operational efficiency, ensuring safety standards, and driving continuous improvement. Committed to enhancing organizational success through data-driven decision-making and strong stakeholder engagement
Overview
6
6
years of professional experience
Work History
BC North Operations Manager
Irwin's Safety
03.2023 - 01.2025
- Lead and manage operations for the Emergency Response Division, ensuring compliance with industrial safety regulations.
- Develop and implement workforce schedules, optimizing staffing levels to meet project demands.
- Monitor costs related to workforce deployment, transportation, and accommodations, maintaining profitability.
- Drive business development through strategic networking and resource gap analysis.
- Oversee quality, health, and safety (QHS) initiatives to enhance worker safety and operational standards.
- Manage budgets, financial forecasting, and cost control, ensuring fiscal responsibility.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Case Management Supervisor
Canadian Red Cross
09.2021 - 02.2023
- Directed case management teams, overseeing workload distribution and operational effectiveness.
- Managed budgets, ensuring financial alignment with National Disaster Management initiatives.
- Developed recovery programming to transition from relief efforts, enhancing community resilience.
- Facilitated community partnerships to strengthen referral structures and service delivery.
- Provided evaluations and recommendations for program improvement and compliance.
- Reviewed and developed intake and discharge planning strategies to encourage client engagement and retention.
- Collaborated with multidisciplinary teams to facilitate client care and reduce case management barriers.
Site Manager
Canadian Red Cross
04.2021 - 09.2021
- Supervised 24-member on-site teams, ensuring seamless service delivery and regulatory compliance.
- Coordinated with external agencies to address service gaps and workforce needs.
- Monitored team performance, providing mentorship and performance feedback.
- Ensured workplace safety through strict adherence to Occupational Health & Safety protocols.
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
Owner Operator
Mario's 2 for 1 Pizza Location
10.2018 - 04.2021
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Oversaw hiring, training, and performance management of employees.
Education
Bachelor's - business administration
University of Northern British Columbia
Prince George, BC08.2016
Skills
- Strategic Planning
- Recruitment
- Finance Analysis
- Project Management
- Process optimization
- Team Leadership
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Decision-making
- Operational efficiency
Timeline
BC North Operations Manager
Irwin's Safety
03.2023 - 01.2025
Case Management Supervisor
Canadian Red Cross
09.2021 - 02.2023
Site Manager
Canadian Red Cross
04.2021 - 09.2021
Owner Operator
Mario's 2 for 1 Pizza Location
10.2018 - 04.2021
Bachelor's - business administration
University of Northern British Columbia
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