Manvi Dehra
Fortville,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
4
4
years of professional experience
Work History
Carrier Sales Representative
Backhaul Direct LLC
Indianapolis, IN
05.2023 - Current
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Increased repeat business using great customer service, problem-solving and conflict resolution skills.
- Utilized investigative sales techniques to develop carrier capacity.
- Tracked shipments from pickup to delivery, communicating accurate load information with carrier.
- Monitored carrier performance against agreed upon service levels to ensure compliance.
- Negotiated contracts with carriers for best possible rates for shipping services.
Dispatcher
Pb Transportation INC
Sacramento, CA
06.2020 - 03.2023
- Received and dispatched calls for emergency services.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Updated records of driver locations, delays, and cancellations.
- Created daily reports detailing response times, call volumes, and other pertinent information.
- Assigned drivers to appropriate routes based on customer needs.
- Provided timely updates to customers regarding their orders or requests.
- Maintained logs of all incoming calls and assigned tasks.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Resolved customer complaints related to service issues or delays.
Education
Bachelor of Arts -
Chitkara University
India03-2019
Skills
- Financial Acumen
- Performance Tracking
- Professionalism
- Freight industry knowledge
- Product and Service Sales
- Interpersonal Skills
- Route Planning
- Professional Demeanor
- Effective Communication
Languages
Punjabi
Professional
Timeline
Carrier Sales Representative
Backhaul Direct LLC
05.2023 - Current
Dispatcher
Pb Transportation INC
06.2020 - 03.2023
Bachelor of Arts -
Chitkara University
Similar Profiles
CATHERINE "KATY" THOMASCATHERINE "KATY" THOMAS
Senior Customer Operations/Data Entry at Backhaul DirectSenior Customer Operations/Data Entry at Backhaul Direct
Amber CorcoranAmber Corcoran
Senior Account Manager at Backhaul DirectSenior Account Manager at Backhaul Direct
Mankwe Conny MogashoaMankwe Conny Mogashoa
Project administrator at Huawei Technologies Co. Ltd. (IP Backhaul project)Project administrator at Huawei Technologies Co. Ltd. (IP Backhaul project)