MANVEER KAUR
Lethbridge,AB
Summary
- Friendly customer Service Representative keen to help customers.
- Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success.
- Responsive Customer Service Cashier possessing outstanding mathematical abilities paired with first-rate customer service and multitasking skills.
- Outgoing Customer Service Cashier well-versed in loss prevention techniques and proficient in POS and register systems.
- Energetic self-starter with outstanding active listening abilities.
- Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items.
- Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
3
3
years of professional experience
Work History
Team Leader
McDonald's
Winnipeg, Manitoba
05.2022 - 09.2024
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Greeted customers and responded to informational requests as well as responded to questions.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
Crew Team Member
Kim's Asian restaurant
Winnipeg, Manitoba
09.2021 - 05.2022
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Operated cash register, collected payments and provided accurate change.
Education
Diploma in Hotel And Restaurant Management - Hospitality
Assiniboine Community College
Brandon, MB04.2022
Skills
- Quick Learner
- Technical Troubleshooting
- Customer support needs assessment
- Inbound and Outbound Calling
- Problem-solving abilities
- Sales expertise
- High-energy attitude
- Quality assurance controls
- Business development understanding
- Adaptive team player
- Problem-solving skills
- Client satisfaction/Guest Relations
Additional Information
- Availability: Full- Time
- References - Restaurant Manager Mcdonald"s - Jasmine - 431-335-7017
Restaurant Owner - Kim's Asian Restaurant ( Brandon ,MB) - 204-721-2366
Timeline
Team Leader
McDonald's
05.2022 - 09.2024
Crew Team Member
Kim's Asian restaurant
09.2021 - 05.2022
Diploma in Hotel And Restaurant Management - Hospitality
Assiniboine Community College
Similar Profiles
Praveen ChunduPraveen Chundu
Crew trainer at McDonald'sCrew trainer at McDonald's
Jack EvansJack Evans
Crew trainer at McDonald'sCrew trainer at McDonald's
Yara Al-RazazYara Al-Razaz
Crew member at McDonald'sCrew member at McDonald's
Jeremy Daniel Torres DazaJeremy Daniel Torres Daza
Team Member at McDonald'sTeam Member at McDonald's
Chase HintzChase Hintz
Laborer at Prairie Concrete ConstructionLaborer at Prairie Concrete Construction