Summary
Proven track record in enhancing customer experience and fostering team collaboration, notably at Telus Communications. Skilled in cash handling and problem-solving, I excel in high-pressure environments, significantly improving operational efficiency. Demonstrates exceptional people skills and a goal-oriented approach, driving repeat business and team success. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Telus Communications
12.2023 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
After-school Tutor
Self Employed
03.2022 - 03.2023
- Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
- Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided homework assistance using specific curriculum and materials.
- Introduced creative learning strategies that catered to diverse learner needs, enhancing overall educational experience.
- Collaborated with parents to develop appropriate tutoring lessons.
- Boosted students'' confidence in their abilities through positive reinforcement and constructive feedback.
Team Member
Burger King
04.2022 - 08.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Associate of Arts -
HSC - Commerce
03.2022
SSC -
03.2020
- Member, Art & Craft Club, 2015 to 2016
- Team for Cricket, 2016 to 2017
- Recipient of Drawing Award, 2016
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Goal-Oriented
- Exceptional customer service
- Relationship Building
- Outgoing Personality
- Cash Handling
Languages
English
Professional Working
Hindi
Full Professional
Punjabi
Native or Bilingual
Certification
BST ( Basic Security Training )
Availability
Part Time Available
Timeline
Sales Associate - Telus Communications
12.2023 - 02.2024
Team Member - Burger King
04.2022 - 08.2022
After-school Tutor - Self Employed
03.2022 - 03.2023
Coquitlam College - Associate of Arts,
Baba Farid Public School - HSC, Commerce
Baba Farid Public School - SSC,
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