Manveer Kaur Mangat
Brampton,ON
Summary
Empathic office administrator with two years of expertise in setting priorities for a variety of tasks that need quick fixes. Skilled problem-solver who balances a heavy workload with welcoming guests, returning calls, and attending to staff needs. Professional and hospitable in fostering a positive work atmosphere.
Overview
3
3
years of professional experience
Work History
Office Administrator
Grizzly Immigration
02.2022 - Current
- Provided information to customers through phone, email, or in-person interactions.
- Answered multi-line phone system, directed calls, gave staff messages, and greeted guests.
- Kept up with paper and electronic filing systems to facilitate information retrieval.
- Synchronized record-keeping, registration, financial processing, communications, and other administrative tasks.
Concierge
Allied Universal
01.2021 - 09.2022
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Helped visitors with special needs or requests, always exhibiting compassion and understanding.
- Cultivated environment of tolerance and respect by offering outstanding customer service to diverse clientele.
- Resolved problems with dynamic communication, active listening, and conflict resolution techniques in timely and efficient manner.
Education
High School Diploma -
Seneca College of Applied Arts And Technology
North York, ON08.2021
Skills
- Time Management
- Office Administration
- Administrative Support
- Database entry
- Verbal Communication
- MS Office
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Limited Working
Timeline
Office Administrator
Grizzly Immigration
02.2022 - Current
Concierge
Allied Universal
01.2021 - 09.2022
High School Diploma -
Seneca College of Applied Arts And Technology
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