Manveer Kaur
Summary
Knowledgeable professional eager to leverage knowledge in occupational health and safety. Qualified to create safety policies, conduct inspections and deliver training. Smart and efficient with relevant software and technology for data analysis and reporting.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Customer Service Representative
Tandoori Haveli Bar And Grill
06.2023 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
Customer Service Cashier
Rona
Brampton, ON
08.2022 - 04.2023
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Collaborated with team members to ensure smooth operations during peak hours.
- Adhered strictly to company guidelines regarding loss prevention measures while performing cashier duties.
Education
Post Graduation Diploma - Occupational Health And Safety Management
Lambton College of Applied Arts And Technology
Toronto 05.2022 - 12.2023
Bachelor of Science -
M.D. PG College
Sri Ganganagar, Rajasthan08.2018
Skills
HSE
Compliance with Occupational Health and Safety Standards
Health and Safety Management
Excellent Communication Skills
Proficiency in MS Office Suite (Word, Excel, PowerPoint)
Technical Proficiency in Occupational Health and Safety Practices
Risk Management Techniques
Innovation in Health and Safety Solutions
Documentation and Report Writing
Familiarity with OSHA Standards and Regulations
Languages
English
Full Professional
Certification
- First Aid/CPR Certified
Timeline
Customer Service Representative
Tandoori Haveli Bar And Grill
06.2023 - Current
Customer Service Cashier
Rona
08.2022 - 04.2023
Post Graduation Diploma - Occupational Health And Safety Management
Lambton College of Applied Arts And Technology
05.2022 - 12.2023
Bachelor of Science -
M.D. PG College
Similar Profiles
TUSHAR ABROLTUSHAR ABROL
Food Service Supervisor at Tandoori Haveli Bar And GrillFood Service Supervisor at Tandoori Haveli Bar And Grill
Arshdeep Kaur GillArshdeep Kaur Gill
Server at Tandoori HaveliServer at Tandoori Haveli
Maethasit (Mint) HongmaneeMaethasit (Mint) Hongmanee
Prep Cook and Dishwasher at Jambo Grill TandooriPrep Cook and Dishwasher at Jambo Grill Tandoori