Manveer Kaur
Calgary,AB
Overview
2
2
years of professional experience
Work History
Front Counter Attendant
Bussin Burger
08.2023 - Current
- Improved customer satisfaction by providing timely and efficient service at the front counter.
- Enhanced team productivity by assisting with order preparation and ensuring accuracy of orders.
- Boosted sales through upselling menu items and promoting daily specials to customers.
- Maintained a clean and organized workspace, contributing to a positive customer experience.
Server
Punjabi Chaap Corner
09.2022 - 06.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Customer Service Associate
Walmart
10.2021 - 06.2023
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Streamlined communication with clients for improved service experiences and increased loyalty.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Education
Diploma - Tourism
Seneca College of Applied Arts And Technology
North York, ON04.2023
Skills
- Sales techniques
- Team collaboration
- Inventory management
- Conflict resolution
- Interpersonal skills
- Adaptability and flexibility
- Cash handling proficiency
- Food safety understanding
- Customer service excellence
- Patience and empathy
- Problem-solving abilities
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Front Counter Attendant
Bussin Burger
08.2023 - Current
Server
Punjabi Chaap Corner
09.2022 - 06.2023
Customer Service Associate
Walmart
10.2021 - 06.2023
Diploma - Tourism
Seneca College of Applied Arts And Technology