Manveer Bhangu

• Monitored network performance and troubleshooted any issues that arose.
• Assisted in the design of local area networks and wide area networks.
• Created documentation detailing all aspects of the network infrastructure and its configuration.
• Installed software updates on servers, routers, firewalls, and other network devices.
• Provided technical support to users experiencing difficulties with their networks.

The person to contact with any technical questions regarding software, hardware, or other products belonging to a specific client.
Using prearranged protocols, extend a cordial, friendly, and professional greeting to each customer.
Pay close attention to the wants and concerns of the customer, show empathy, and take advantage of the chance to establish a relationship.
To address customer issues that are non-standard or unstructured and call for some clarification or conceptual thinking, make sure you understand the customer's requirements and use decision-support tools and resources.
Complete and accurate work should be prepared, with accounts duly noted as needed.
Keep up a thorough understanding of client products, including wearables, computers, tablets, and smartphones. It is preferable to have experience with similar technology, such as iOS and/or macOS.
Provide knowledgeable client experiences while grinning.

• Monitored employee performance and provided feedback to improve productivity.
• Managed staffing schedules, interviewed potential employees, and provided training for new hires.
• Provided guidance to staff members regarding operational procedures.
• Created budgets that maximized profits while minimizing costs.
• Established relationships with vendors, suppliers, and other partners.