Summary
Work History
Education
Skills
Timeline
Generic

Manuvinder Kaur

London,ON

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Work History

Customer Service Representative

Westport Immigration
01.2023 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

Bachelor of Arts -

Lovely Professional University
Jalandhar , Punjab India
06.2020

Skills

  • Senior Leadership Support
  • Promotional Support
  • Administrative and Office Support
  • Sales Expertise

Timeline

Customer Service Representative

Westport Immigration
01.2023 - Current

Bachelor of Arts -

Lovely Professional University
Manuvinder Kaur