Manuella Chinyangwa
Windsor
Summary
Friendly and reliable server and hostess professional with over 4 years of customer service experience in fast-paced restaurant and retail environments. Skilled in greeting guests, managing tables, taking and delivering orders, handling payments, and upselling to enhance the guest experience. Positive, approachable, and able to stay calm under pressure while providing excellent service.
Overview
4
4
years of professional experience
Work History
Seasonal Sales Associate
Garage Clothing
- Greeted customers and provided friendly, personalized assistance
- Assisted with fitting rooms, product selection, and styling suggestions
- Upsold products and registered customers in the rewards/points system to maximize engagement
- Operated POS system and handled transactions accurately
- Maintained store organization, merchandising standards, and cleanliness
- Supported team during high-traffic seasonal sales periods
- Seasonal
Crew Member
Taco Bell
02.2022 - Current
- Delivered fast, friendly service to drive-thru and dine-in guests during high-volume periods
- Accurately processed customer orders and payments using POS systems
- Assisted guests with menu questions and special requests
- Maintained cleanliness and food safety standards in front- and back-of-house areas
- Supported team members during peak hours to ensure smooth operations
Server
Buffalo Wild Wings
02.2022 - 04.2023
- Greeted guests promptly and created a welcoming dining experience
- Took accurate food and beverage orders and delivered meals in a timely manner
- Provided menu knowledge, recommendations, and upselling to increase guest satisfaction
- Coordinated with kitchen staff to ensure order accuracy and smooth service flow
- Handled cash, debit, and credit transactions accurately
- Maintained cleanliness and organization of tables, service stations, and dining areas
- Managed multiple tables while maintaining attentive and friendly service
Education
Nursing Education
St. Clair College
Windsor, ON01.2026
Child and Youth Care
St. Clair College
Windsor, ON04.2024
High School Diploma -
St. Joseph’s High School
Windsor, ON06.2023
Skills
- Serving & guest relations
- Hostess duties (greeting, seating, guest flow)
- Smart Serve Certified
- POS systems & cash handling
- Menu knowledge & upselling
- Customer rewards/loyalty programs
- Strong communication & teamwork
- Time management & multitasking
Timeline
Crew Member
Taco Bell
02.2022 - Current
Server
Buffalo Wild Wings
02.2022 - 04.2023
Seasonal Sales Associate
Garage Clothing
Child and Youth Care
St. Clair College
Nursing Education
St. Clair College
High School Diploma -
St. Joseph’s High School