Manuela Rubio
Columbia
Summary
Dynamic Pharmacy Technician with extensive experience at CVS Pharmacy, excelling in prescription management and customer service. Proven ability to resolve medication discrepancies and enhance inventory processes, ensuring compliance with pharmacy laws. Recognized for attention to detail and effective communication, contributing to improved patient satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
PharMerica
Fresno
11.2022 - 07.2023
- Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
- Entered prescription information into computer databases.
- Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Assisted in training new employees on pharmacy procedures.
In Home Caregiver
IHSS Adult Services Program
Visalia
10.2019 - 11.2022
- Adhered to safety standards while providing care in the home setting.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Provided emotional support by listening attentively to concerns expressed by clients.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Helped client with medication self-administration.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Delivered high level of assistance with cooking, meal preparation and shopping.
- Performed light housekeeping tasks such as laundry, dusting and vacuuming.
- Documented client progress in charts and logbooks.
- Provided entertainment and companionship through conversation, reading, and board games.
- Accompanied clients to doctors' offices or on other trips outside home.
- Monitored medications for patients with various conditions and kept watchful eye for side effects.
- Assisted with activities of daily living, including bathing, dressing, grooming, toileting and eating.
Pharmacy Technician
CVS Pharmacy
Reedley
12.2021 - 05.2022
- Managed filing of prescriptions, both electronically and manually.
- Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Entered prescription information into computer databases.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Maintained proper storage and security conditions for drugs.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
Pharmacy Technician
CVS Pharmacy
Visalia
04.2016 - 10.2019
- Managed filing of prescriptions, both electronically and manually.
- Entered prescription information into computer databases.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Maintained proper storage and security conditions for drugs.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Restocked shelves with new supplies of medications as needed.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Organized work areas so that everything was easily accessible when needed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Prepared and processed medical insurance claim forms and records.
- Mixed pharmaceutical preparations according to written prescriptions.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
Education
High School Diploma -
Orosi High School
Orosi, CA05-1988
Skills
- Prescription management
- Medication dispensing
- Pharmacy software
- Inventory management
- Drug storage
- Customer service
- HIPAA compliance
- Problem solving
- Effective communication
- Employee training
- Attention to detail
- Prescription filling
- Secure storage of medications
- Manual and automated medication dispensing
- Supply restocking
- Patient confidentiality
- Medicare and Medicaid processes
- Processing payments
- Pharmacy law compliance
- Resolving customer issues
References
References available upon request.
Timeline
Pharmacy Technician
PharMerica
11.2022 - 07.2023
Pharmacy Technician
CVS Pharmacy
12.2021 - 05.2022
In Home Caregiver
IHSS Adult Services Program
10.2019 - 11.2022
Pharmacy Technician
CVS Pharmacy
04.2016 - 10.2019
High School Diploma -
Orosi High School
Similar Profiles
Reanna AshcraftReanna Ashcraft
Medicare B Representative at PharMericaMedicare B Representative at PharMerica
Alana KhyAlana Khy
Certified Pharmacy Technician at PharMericaCertified Pharmacy Technician at PharMerica
Tammie DueckerTammie Duecker
Certified Pharmacy Technician at PharMericaCertified Pharmacy Technician at PharMerica
Kyana BrownKyana Brown
Medical Biller at PharMericaMedical Biller at PharMerica
Joseph AlfanoJoseph Alfano
Field Service Manager /Technical Project Manager at Linear TechnologiesField Service Manager /Technical Project Manager at Linear Technologies