Manuela Garcia Suarez
Mississauga,ON
Summary
Dedicated and detail-oriented administrative professional with strong experience in client relations, organizational management, and operations coordination. Proven ability to streamline workflows, manage diverse tasks, and deliver quality service. Skilled communicator adept at collaborating across departments to achieve organizational objectives.
Overview
3
3
years of professional experience
Work History
Pastry Chef and Store Front Associate
Gold Cherry Bakery
01.2024 - Current
- Organized daily operations, maintaining detailed schedules to forecast product needs.
- Fostered collaboration among team members to ensure smooth operations during peak hours.
- Enhanced operational efficiency by implementing waste reduction strategies
Guest Service Agent
Hilton Garden Inn Hotel
05.2023 - 08.2024
- Managed guest inquiries and reservations using hotel management software.
- Ensured seamless check-in and check-out processes, maintaining precise records.
- Served as the primary liaison between guests and internal departments, ensuring satisfaction.
Learning Commons Student Assistant
Humber College
09.2022 - 04.2024
- Optimized scheduling systems for study room utilization and student accessibility.
- Provided technical support, addressing computer and printer malfunctions efficiently.
- Maintained organized inventory systems for educational resources and equipment.
Sales Associate
Clearly
01.2022 - 04.2022
- Delivered exceptional customer service, tailoring recommendations to individual needs.
- Handled transactions and maintained accurate records to support operational goals.
Customer Service Representative
Enercare
09.2021 - 12.2021
- Resolved customer concerns with empathy and professionalism, enhancing loyalty.
- Managed escalated calls and facilitated satisfactory resolutions.
Education
Diploma - Baking And Pastry Arts Management
Humber College
04.2024
Skills
- Administrative Coordination & Clerical Support
- Client Relations & Communication
- Data Entry & Organization
- Schedule Management
- Financial Reporting & Invoice Management
- Health & Safety Compliance
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Volunteer and Additional Contributions
Coordinated student workshops and events as part of Humber College Learning Commons activities.
Community mathematics and science tutoring that provided team leadership skills and
Timeline
Pastry Chef and Store Front Associate
Gold Cherry Bakery
01.2024 - Current
Guest Service Agent
Hilton Garden Inn Hotel
05.2023 - 08.2024
Learning Commons Student Assistant
Humber College
09.2022 - 04.2024
Sales Associate
Clearly
01.2022 - 04.2022
Customer Service Representative
Enercare
09.2021 - 12.2021
Diploma - Baking And Pastry Arts Management
Humber College
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