MANUEL VEGA
San Diego
Summary
Management experience with a track record of improving customer satisfaction while consistently achieving sales and profitability objectives. Recognized for effective leadership and mentorship of teams to surpass company targets, including sales goals and loyalty program retention. Exceptional organizational skills and outstanding time management abilities ensure efficient operations and optimal store performance. Committed to fostering a positive work environment that drives results and encourages employee growth.
Overview
7
7
years of professional experience
Work History
Department Manager
H&M
09.2021 - Current
- Managed daily store operations such as opening/closing registers, zoning of sales floor, and payroll
- Adjusted the store schedule according to allocated hours and budget set by district management team
- Analyzed KPIs and planned actions to directly impact selling and secure profit/results
- Executed new floorsets, reductions, marketing updates and price changes according to company standards
- Evaluated employee performance and conveyed constructive feedback through individual development plans
- Oversaw hiring and onboarding of new team members according to business needs
Visual Merchandiser
TARGET
05.2020 - 08.2021
- Secured all visual presentation in store including mannequin styling, trend placement, and floor mapping
- Planned weekly visual workload with management to include sales goals, events, and promotions.
- Leverage daily huddles to teach team visual standards, signing and affordability strategy, and how to create inspiring visual moments to drive sales for business
- Solved merchandising issues and adjusted sets to create and maintain inspiring presentations in line with sell through and shipment replenishment
- Training and developing team members to improve their visual merchandising acumen and skills
Stock Associate
GAP
08.2018 - 05.2020
- Operated register for customer transactions, oversaw fitting room, promoted store credit card
- Processed and organized incoming shipment biweekly including replenishment and new flow
- Executed new store layout, marketing signage, and windows according to company visual standards
- Processed all incoming and outgoing packages including BOPIS and ship from store order
Education
Associates - Biology
San Diego Mesa College
05.2020
Skills
- Task delegation
- Staff hiring and retention
- Sales reporting
- Retail management
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Department Manager
H&M
09.2021 - Current
Visual Merchandiser
TARGET
05.2020 - 08.2021
Stock Associate
GAP
08.2018 - 05.2020
Associates - Biology
San Diego Mesa College
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