Manuel Santos
Richmond,BC
Summary
Proven track record in enhancing delivery efficiency and customer satisfaction, notably with Purolator. Skilled in GPS technology and punctuality, I excel in optimizing routes and maintaining vehicle upkeep. Demonstrated ability to foster strong client relationships and improve operational workflows, ensuring high-quality service and safety in fast-paced environments.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Delivery Courier
Purolator
Richmond, BC
03.2018 - Current
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
Courier Contractor
Financial Courier
Calgary, AB
03.2016 - 03.2018
- Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
- Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
- Enhanced delivery efficiency by optimizing routes and time management strategies.
- Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.
Delivery Driver
Allrush Copies And Print
Calgary, AB
02.2012 - 03.2016
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Butcher
Lakeside Packers
Brooks, AB
03.2009 - 08.2011
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
- Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
Meat Cutter
Lance Lian Marketing
Manila, Philippines
09.1998 - 03.2009
- Cut meats to customer specifications and answered questions about specialty products.
- Followed all food safety regulations to maintain a safe work environment for both employees and customers.
- Maintained a clean and organized workspace for maximum productivity and safety.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
Education
Bachelor Of Science - Business Administration
AMA Computer University
QC, Philippines03.1998
Skills
- Punctuality
- GPS Technology
- Load organization
- Vehicle Maintenance
Languages
English
Professional Working
Certification
Trade Certificate Butcher / Meatcutter NC 2 Course
Timeline
Delivery Courier
Purolator
03.2018 - Current
Courier Contractor
Financial Courier
03.2016 - 03.2018
Delivery Driver
Allrush Copies And Print
02.2012 - 03.2016
Butcher
Lakeside Packers
03.2009 - 08.2011
Meat Cutter
Lance Lian Marketing
09.1998 - 03.2009
Bachelor Of Science - Business Administration
AMA Computer University