Manuel Quiroz
Montreal,QC
Overview
16
16
years of professional experience
1
1
Certification
Work History
Tray Packer
Newrest
03.2023 - 09.2024
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Assisted in training new employees, ensuring they were proficient in tray packing procedures and best practices.
- Modified packing techniques as needed to accommodate various product sizes, shapes, and fragility levels.
IT Solutions Sales Agent
TotalPlay
04.2018 - 01.2022
- Collaborated with marketing team to develop targeted promotional materials for specific industries.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Negotiated contracts with clients and developed relationships with key personnel.
Sales Agent
GRUAS VILLARREAL (industrial Cranes Compagny)
02.2016 - 06.2018
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Junior Telecom Engineer
INXITE-INGENIEROS EN SISTEMAS Y TELECOMUNICACIONE
11.2008 - 09.2016
- Installation, configuration and commissioning of Cisco connectivity equipment
- Evaluated hardware and software to determine efficiency, reliability and compatibility with existing systems.
- Streamlined work order process, reducing time spent on administrative tasks.
- Researched and recommended network and data communications hardware and software.
- Installed and maintained systems and analyzed users' needs.
- Monitored and analyzed system performance, such as network traffic, security and capacity.
- Evaluated emerging technologies to recommend potential upgrades based on business needs and requirements.
- Coordinated installation of new users and relocations of existing users.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Fielded stressful calls while entering information into computer aided dispatch system for police, fire and emergency medical services personnel dispatch.
Education
CCNA - CSCO11478279
CISCO
Cables Infrastructure Solutions- TIDAG0717023
BELDEN
Computer Systems Engineer
Universidad De Sotavento, A.C.
Sotavento, MX07.2007
Skills
- Network Engineering
- Wireless communication installations
- Cisco switch and routing
- Excellent Communication
- Telecom Protocols
- Hardware Configuration
- Preventive Maintenance Management
- Customer Support
- Hardware installation and configuration
- Network protocols
Professional Studies
Universidad de Sotavento, A.C., Computer Systems Engineer
Certification
- CCNA, CSCO11478279
- Belden Structured Cabling Design & Concepts, TADAG0715028
- Belden Structured Cabling Installation, TIDAG0717023
Recognitions And Diplomas
- Recognition by the National Association of Institutions of Education in Informatics a.c. and the University of Guadalajara, for participating in the XV National Congress and I International Congress of Informatics and Computing of the ANIEI.
- Belden Structured Cabling Design & Concepts
- Belden Structured Cabling Installation
- CCNA Certification Course
Knowledge
CISCO Switches and Routers, Netscape Navigator, Mozilla firefox, Internet Explorer, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Visio, Outlook Email
Rfc
QUSM830830
Curp
QUSM830830HVZRLN05
Profession
Computer Systems Engineer
Domicile
Iquisa Iquisa, Coatzacoalcos, Veracruz
Home Phone
(045) 921-14-04590
Estado Civil
Bachelor
Personal Information
- Age: 26 years old
- Date of Birth: 08/30/83
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Tray Packer
Newrest
03.2023 - 09.2024
IT Solutions Sales Agent
TotalPlay
04.2018 - 01.2022
Sales Agent
GRUAS VILLARREAL (industrial Cranes Compagny)
02.2016 - 06.2018
Junior Telecom Engineer
INXITE-INGENIEROS EN SISTEMAS Y TELECOMUNICACIONE
11.2008 - 09.2016
CCNA - CSCO11478279
CISCO
Cables Infrastructure Solutions- TIDAG0717023
BELDEN
Computer Systems Engineer
Universidad De Sotavento, A.C.
- CCNA, CSCO11478279
- Belden Structured Cabling Design & Concepts, TADAG0715028
- Belden Structured Cabling Installation, TIDAG0717023