Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Manuel Mota

Lancaster

Summary

Experienced in tire shop operations management, leveraging team leadership skills and dedication to customer service to drive business success. Implements strategic planning techniques to streamline shop processes and enhance service quality. Maintains high safety standards and prioritizes customer satisfaction as key objectives throughout career.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Tire Shop Supervisor

Costco
06.2024 - Current
  • Led and assigned regular training for employees to include safety training, equipment training and job-specific training.
  • Communicated and maintained stock and appointments for industrial customers.
  • Collaborated with other supervisors to develop best practices for optimal shop performance.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
  • Delivered superior customer service in every interaction and skillfully resolved conflicts.

Tire Technician

Costco
11.2022 - Current


  • Replaced and repaired tires using best practices for safe vehicle maintenance.
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • Improved customer satisfaction by providing timely and accurate tire services.
  • Serviced customer vehicles quickly and accurately to meet daily appointment schedules
  • Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
  • Collaborated with team members to complete complex repair jobs effectively and efficiently.
  • Maintained and managed tire and hardware inventory with regular stock assessments.
  • Delivered outstanding service, addressing client concerns promptly and professionally.
  • Analyzed customer needs to recommend suitable tires for personalized requirements.
  • Facilitated strong communication among team members, fostering a positive work environment that encouraged collaboration.
  • Demonstrated commitment to quality control, adhering strictly to company guidelines for tire installation procedures.
  • Facilitated positive work atmosphere, encouraging teamwork and open communication.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Created and updated regular inventory reports and records.
  • Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.

Education

High School Diploma -

Antelope Valley High School
Lancaster, CA
05.2021

Skills

  • Customer service
  • Critical thinking
  • Employee training
  • Task delegation
  • Quality control monitoring
  • Innovative thinking
  • Warehouse organization
  • Team leadership
  • Meeting deadlines
  • Accuracy and precision
  • Shipping and receiving

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Tire Shop Supervisor

Costco
06.2024 - Current

Tire Technician

Costco
11.2022 - Current

High School Diploma -

Antelope Valley High School

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Manuel Mota