Manuel Macias
Santa Barbara
Summary
Skilled security guard offering over 4 years of experience in security. Highly experienced in safety risk analysis, de-escalating conflicts and controlling behaviors. Background includes monitoring entrances, facility grounds and closed-circuit feeds. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Overview
20
20
years of professional experience
Work History
Security Professional
Allied Universal Security Services
Santa Barbara, CA
01.2023 - Current
- Respond quickly to emergency situations, typically within two minutes of the alarm sounding to assess and deflect issues.
- Complete full building and grounds patrols every hour to spot and investigate concerns.
- Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences, reducing safety threats by 85%.
Security Manager
Red Piano Of Santa Barbara
Santa Barbara, CA
12.2019 - 08.2023
- Secured premises and personnel by patrolling the property and monitoring surveillance equipment such as cameras.
- Maintained composure and professionalism while screening over 150 visitors during high-volume periods.
- Informed violators of applicable rules and removed unauthorized individuals from the premises.
- Verifying the proper Identification that adhere to local and state law.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Kept team compliant with security protocols and appearance standards.
Branch Manager
People Ready Staffing
Santa Barbara, CA
07.2003 - 04.2022
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Consulted customers to boost product sales and services.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Performed monthly compliance checks.
- Boosted sales and customer loyalty through incentive programs.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
Education
High School Diploma -
Santa Barbara High School
Santa Barbara, CA06.1999
Skills
- Report writing
- Surveillance skills
- Crime prevention
- Security guard license
- Theft prevention training
- Physical stamina
- Problem-solving
- Strong communication
Timeline
Security Professional
Allied Universal Security Services
01.2023 - Current
Security Manager
Red Piano Of Santa Barbara
12.2019 - 08.2023
Branch Manager
People Ready Staffing
07.2003 - 04.2022
High School Diploma -
Santa Barbara High School