Manuel Macias
Santa Barbara
Summary
Skilled security guard offering over 4 years of experience in security. Highly experienced in safety risk analysis, de-escalating conflicts and controlling behaviors. Background includes monitoring entrances, facility grounds and closed-circuit feeds. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Overview
20
20
years of professional experience
Work History
Security Professional
Allied Universal Security Services
01.2023 - Current
- Respond quickly to emergency situations, typically within two minutes of the alarm sounding to assess and deflect issues.
- Complete full building and grounds patrols every hour to spot and investigate concerns.
- Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences, reducing safety threats by 85%.
Security Manager
Red Piano Of Santa Barbara
12.2019 - 08.2023
- Secured premises and personnel by patrolling the property and monitoring surveillance equipment such as cameras.
- Maintained composure and professionalism while screening over 150 visitors during high-volume periods.
- Informed violators of applicable rules and removed unauthorized individuals from the premises.
- Verifying the proper Identification that adhere to local and state law.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Kept team compliant with security protocols and appearance standards.
Branch Manager
People Ready Staffing
07.2003 - 04.2022
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Consulted customers to boost product sales and services.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Performed monthly compliance checks.
- Boosted sales and customer loyalty through incentive programs.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
Education
High School Diploma -
Santa Barbara High School
Santa Barbara, CA06.1999
Skills
- Report writing
- Surveillance skills
- Crime prevention
- Security guard license
- Theft prevention training
- Physical stamina
- Problem-solving
- Strong communication
Timeline
Security Professional
Allied Universal Security Services
01.2023 - Current
Security Manager
Red Piano Of Santa Barbara
12.2019 - 08.2023
Branch Manager
People Ready Staffing
07.2003 - 04.2022
High School Diploma -
Santa Barbara High School
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