Manuel Lopez
Toronto
Summary
Dynamic and results-driven security professional with proven expertise in safeguarding assets and ensuring workplace safety at Paladin Private Security. Skilled in security operations, emergency response, and incident management, with a demonstrated ability to de-escalate conflicts and uphold safety protocols. Bilingual in English and Spanish, offering exceptional communication skills to effectively liaise with diverse teams and stakeholders. Recognized for improving operational efficiency and fostering a secure, compliant environment while consistently delivering high standards of service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
Paladin Private Security
01.2024 - Current
- Conducted daily patrols of facility grounds, identifying and resolving potential hazards or security breaches.
- Trained new Healthcare Security Officers thoroughly, instilling best practices for their future success in the role.
- Conducted routine inspections of fire protection equipment ensuring safety compliance at all times.
- Assisted in medical emergencies, providing timely support to healthcare personnel for optimal patient care outcomes.
- Investigated suspicious activities promptly, diffusing situations before they escalated into larger incidents.
- Monitored CCTV systems effectively, utilizing technology to enhance situational awareness and prevent incidents from occurring.
- Maintained accurate records of all security-related incidents, facilitating data-driven improvements in safety protocols.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Food Service Worker
McDonald's
04.2019 - 01.2024
- Trained new team members on company policies, menu items, and customer service expectations to ensure consistent quality across the team.
- Facilitated smooth communication between front-of-house and back-of-house teams, optimizing productivity levels during peak service hours.
- Built strong relationships between staff and customers using effective interpersonal skills when resolving issues or providing assistance.
- Maintained cleanliness and organization of dining area, ensuring a pleasant environment for customers.
- Promoted a positive work culture by encouraging open communication among team members and recognizing accomplishments regularly.
- Utilized various training techniques to develop team.
Construction Worker
Jj Construction
05.2017 - 12.2021
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
Education
Diploma - Police Foundations
Centennial College of Applied Arts And Technology
Scarborough12-2024
High School Diploma -
Neil McNeil High School
07-2019
Skills
- Report writing
- Incident reporting
- Security guard license
- CCTV monitoring
- Physical fitness
- Emergency response
- Self-defense
- Reporting skills
- First aid certified
- Punctuality
- Workplace safety
- Work ethic
- First aid and CPR certified
- Criminal law knowledge
- Investigative skills
- Threat assessment
- Conflict de-escalation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
- HospitalBased Violence Intervention Program Training Certificate – Health Alliance for Violence Intervention.
- Security Officer Certification (SOC) - National Association of Safety Professionals.
- Loss Prevention Certified (LPC) – Loss Prevention Foundation.
- First Aid, CPR, and AED Instructor Certification
- CPR/AED Certification
Timeline
Security Officer
Paladin Private Security
01.2024 - Current
Food Service Worker
McDonald's
04.2019 - 01.2024
Construction Worker
Jj Construction
05.2017 - 12.2021
Diploma - Police Foundations
Centennial College of Applied Arts And Technology
High School Diploma -
Neil McNeil High School
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