Manny Daza
Kitchener,Ontario
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
13
13
years of professional experience
Work History
Server
The Rock Pile
Etobicoke, Ontario
01.2018 - 01.2019
- Greeted guests and provided menus.
- Monitored dining room for cleanliness and proper set-up at all times.
- Provided exceptional service to high volume of daily customers.
Grill Cook Prep
Huether Hotel
Waterloo, ON
06.2014 - 06.2015
- Checked temperature of grill to ensure proper cooking temperatures.
- Sanitized workstation before and after shift to prevent illness and food contamination.
- Prepared and cooked a variety of grilled items, such as hamburgers, steaks, chicken breasts, and fish fillets.
Crew Member
Wendy's
Caracas , DC
03.2006 - 03.2007
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Prepared quality products while maintaining portion control and presentation within service goal times.
Education
Certificate -
SMART SERVE
ONLINE03-2025
High School Diploma -
Antonio Arraiz
Venezuela06-2005
Skills
- Customer service
- Bilingual English-Spanish
- Cash handling
- Food safety
- Order accuracy
- Menu knowledge
- Dining room management
Affiliations
- I play guitar in my free time and have been in a few different bands playing professionally
Accomplishments
- I was employee of the month in my first month as a Wendy's team member
Timeline
Server
The Rock Pile
01.2018 - 01.2019
Grill Cook Prep
Huether Hotel
06.2014 - 06.2015
Crew Member
Wendy's
03.2006 - 03.2007
Certificate -
SMART SERVE
High School Diploma -
Antonio Arraiz
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