Manuel Delgadillo

San Diego

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Excellent communication techniques with clients that drives higher results in customer satisfaction with both Spanish and English speaking communities.

Overview

years of professional experience

Certification

Work History

Floor Manager / Event Coordinator

Punch Bowl Social

San Diego, CA

06.2022 - Current

Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Coordinated scheduling and staffing, ensuring optimal coverage during peak hours.
Conducted comprehensive audits to ensure compliance with financial regulations and internal policies.
Coordinated logistics for large-scale events, ensuring seamless execution and attendee satisfaction.

Brand Activation Supervisor

GT's Kombucha

San Francisco, CA

03.2021 - 06.2022

Developed and executed promotional campaigns to enhance brand visibility and consumer engagement.
Collaborated with cross-functional teams to optimize product placement in retail environments.
Analyzed market trends and consumer feedback to refine activation strategies for targeted demographics.

Key Holder

SoulCycle

Berkeley, CA

01.2019 - 03.2020

Supervised daily operations, ensuring adherence to safety and cleanliness standards.
Trained and mentored staff on fitness programs and customer service techniques.
Coordinated schedules for fitness classes, maximizing instructor utilization and class attendance.
Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.

Front Desk Receptionist

Best Western Plus Hotel

Ontario, CA

06.2017 - 01.2019

Managed guest check-ins and check-outs efficiently to enhance customer satisfaction.
Resolved guest inquiries and concerns promptly, ensuring positive experiences.
Coordinated room assignments and maintained accurate reservation records using property management system.

Skills

Customer Service
Staff Training and Development
Team Leadership

Time Management
Task Delegation