Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Manuel Delgadillo

San Diego

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Excellent communication techniques with clients that drives higher results in customer satisfaction with both Spanish and English speaking communities.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Floor Manager / Event Coordinator

Punch Bowl Social
San Diego, CA
06.2022 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Coordinated scheduling and staffing, ensuring optimal coverage during peak hours.
  • Conducted comprehensive audits to ensure compliance with financial regulations and internal policies.
  • Coordinated logistics for large-scale events, ensuring seamless execution and attendee satisfaction.

Brand Activation Supervisor

GT's Kombucha
San Francisco, CA
03.2021 - 06.2022
  • Developed and executed promotional campaigns to enhance brand visibility and consumer engagement.
  • Collaborated with cross-functional teams to optimize product placement in retail environments.
  • Analyzed market trends and consumer feedback to refine activation strategies for targeted demographics.

Key Holder

SoulCycle
Berkeley, CA
01.2019 - 03.2020
  • Supervised daily operations, ensuring adherence to safety and cleanliness standards.
  • Trained and mentored staff on fitness programs and customer service techniques.
  • Coordinated schedules for fitness classes, maximizing instructor utilization and class attendance.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.

Front Desk Receptionist

Best Western Plus Hotel
Ontario, CA
06.2017 - 01.2019
  • Managed guest check-ins and check-outs efficiently to enhance customer satisfaction.
  • Resolved guest inquiries and concerns promptly, ensuring positive experiences.
  • Coordinated room assignments and maintained accurate reservation records using property management system.

Skills

  • Customer Service
  • Staff Training and Development
  • Team Leadership
  • Time Management
  • Task Delegation

Certification

  • [CPR], [American Heart Association] [2026]
  • [EMT], [National University] [2024]

Timeline

Floor Manager / Event Coordinator

Punch Bowl Social
06.2022 - Current

Brand Activation Supervisor

GT's Kombucha
03.2021 - 06.2022

Key Holder

SoulCycle
01.2019 - 03.2020

Front Desk Receptionist

Best Western Plus Hotel
06.2017 - 01.2019
Manuel Delgadillo