Dispatcher
Eagle Motorgroup
11.2022 - 02.2023
- Monitored dispatch schedules to ensure timely delivery of services.
- Coordinated communication between drivers and clients for efficient operations.
- Assisted in tracking vehicle locations using GPS systems.
- Maintained accurate logs of dispatched calls and service requests.
- Learned safety protocols to ensure adherence during dispatch operations.
- Supported team by managing incoming inquiries from clients effectively.
- Utilized scheduling software to optimize route planning for deliveries.
- Adapted quickly to changing priorities in a fast-paced environment.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.