Summary
Work History
Education
Skills
Languages
Timeline
Professional Summary
Generic

MANU SHARMA

Brampton

Summary

Knowledgeable logistics professional with hands-on experience as a dispatcher, coordinating complex transportation schedules, optimizing routes, and ensuring timely deliveries. Developed strong skills in problem-solving, effective communication, and multitasking in fast-paced logistics environments. Motivated to transition from dispatch to driving, recently obtaining an AZ Commercial Driver’s License. Eager to apply in-depth logistics knowledge, operational expertise, and strong work ethic to a driving role, contributing to safe, efficient, and timely transportation operations.

Work History

Dispatcher

Eagle Motorgroup
11.2022 - 02.2023
  • Monitored dispatch schedules to ensure timely delivery of services.
  • Coordinated communication between drivers and clients for efficient operations.
  • Assisted in tracking vehicle locations using GPS systems.
  • Maintained accurate logs of dispatched calls and service requests.
  • Learned safety protocols to ensure adherence during dispatch operations.
  • Supported team by managing incoming inquiries from clients effectively.
  • Utilized scheduling software to optimize route planning for deliveries.
  • Adapted quickly to changing priorities in a fast-paced environment.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
  • Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.

Education

GED -

Oak Grove School
UTTARAKHAND, INDIA
03-2019

Skills

  • Attention to detail
  • Stress tolerance
  • Time management
  • Problem-solving
  • Customer relations
  • Dispatch coordination
  • Incident reporting
  • Team collaboration
  • Multitasking and organization
  • Driver communication
  • Critical thinker
  • Improving operations
  • Monitoring field personnel
  • Navigation support

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Dispatcher

Eagle Motorgroup
11.2022 - 02.2023

GED -

Oak Grove School

Professional Summary

Knowledgeable logistics professional with hands-on experience as a dispatcher, coordinating complex transportation schedules, optimizing routes, and ensuring timely deliveries. Developed strong skills in problem-solving, effective communication, and multitasking in fast-paced logistics environments. Motivated to transition from dispatch to driving, recently obtaining an AZ Commercial Driver’s License. Eager to apply in-depth logistics knowledge, operational expertise, and strong work ethic to a driving role, contributing to safe, efficient, and timely transportation operations.

MANU SHARMA