Manu Sharma
Ottawa
Summary
Dedicated and skilled Optical Network Consultant with over 12 years of experience designing, implementing, and optimizing high-performance Submarine and terrestrial networks. Strong expertise in DWDM, SDH, and OTN technologies, as well as extensive knowledge of network protocols and standards. Proven track record of delivering cost-effective solutions that meet clients' needs and business objectives. Dedicated to staying current with industry trends and advancements to provide cutting-edge solutions.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Consultant-Field Service Engineering
Ciena
04.2021 - Current
- Implements complex upgrades on Customer’s Submarine & Terrestrial networks(Geo-Mesh) without impacting services provided to end users.
- Participates actively in Product Design and Factory Acceptance Tests
- Validates that actions taken by the Assigned Project Team are executed properly as per steps detailed in Engineering Method of Procedure (eMOP)
- Provides on-site Technical Leadership during complex deployments of Ciena products to ensure that the network has been tested as per Network Design Specifications and operating correctly prior to Customer hand-off
- Provides detailed Project Status reports to assigned Deployment Project Manager
- Provides remote support on Field Issues escalated to this level of expertise by Service Partners during the deployment of Ciena Optical networks
- Turn up new links & perform In-station, segment & acceptance testing of Ciena-6500 ROADM channel addition, power optimization of newly added channels, and NE software upgrade for terrestrial & submarine links
- Participates in creating complex/custom eMOPs for new Deployments and In-service Upgrades
- Creation of Acceptance Test Plans and vetting test results before submitting them to customers
- Uses knowledge and practical experience of Managed DWDM Optical networks to troubleshoot and solve technical problems encountered during the deployment of new networks and existing networks
- Reviews and disseminates Field Service Bulletins (FSB) and Internal Service Bulletins (ISB) with Customer Service managers and Service Partners
- Interfaces and escalates deployment-related issues to the assigned Support Application Manager
- Performed software upgrade, channel addition using L0 OSRP control plane, power optimization of new added channels, coupler Insertion, client /line Independence tests, OSNR tests and pre -dispersion, cable characteristics tests
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Technical Consultant-I-Telecom Technology
NCR Corporations
04.2020 - 03.2021
- Perform detailed assessment of all impacted circuits & facilities in Optical Transport Network resulting from any planned inside or outside activity
- Remote support for Ciena-6500 ,Wave server 5/Wave server Ai/Waveserver5
- Analyze all available data, validate from live Transport systems, and investigate all discrepancies
- Involve Wireless Access Engineering/ Enterprise Operations when required, to incorporate their services/circuits in the report
- Turn-up new links & perform In-station, segment & acceptance testing of Ciena-6500 ROADM (L0-control plane) channel addition, power optimization of new added channels and NE software upgrade for terrestrial and submarine links
- Enhanced system performance by identifying and resolving technical issues through troubleshooting and root cause analysis.
Specialist -Field Service Engineering
Ciena
04.2015 - 03.2020
- Implemented channel addition, node insertions, traffic migrations and software upgrades
- Deployment technical Support for CIENA- DWDM/ROADM6500,Wave server/Ai
- Participated actively in product design acceptance and factory acceptance tests
- Commissioning of CIENA6500 equipment including provisioning, configuration & fault management
- Accomplished In-Station & Segment Testing of Ciena-6500 ROADM for terrestrial (Terminal & ILA Sites), & Submarine CLS Stations
- Performed software upgrade, channel addition using L0 OSRP control plane, power optimization of new added channels, coupler Insertion, client /line Independence tests, OSNR tests and pre -dispersion tests
Senior Engineer-Transmission
Nokia Solution & Networks
08.2013 - 04.2015
- Lead team (size-8) for coordinating fault management & configuration activities, network outages and validating critical incident report (CIR)
- Technical Support on hiT Siemens-7050,7080,7060, checking Port Configuration (ADM) doing fault and alarm monitoring, cross connections on NMS TNMS NMS Tool
- Lead Six Sigma BB project to drive transmission defect improvements project
- Analyze performance Levels and configured traffic routes for Microwave SRA4, SRT1F, FHY, FPMR, SRA4/ FLEXI-PACKET/SRTIF, SEIMENS- ADM-hiT-7080,7050cc,7060, Aviat microwave
- Handled traffic outages for ML-TN-2p/6p/20p -Ericsson Nodes
- Audit2G/3G Cell sites in order to analyze the performance -KPI Report
- Tracking International routes (coordinate with International vendor Fiber Teams) & MPBN core links
- Tools used: Mapinfo-11.5,10.5, and Remedy Tool, TNMS, SOEM-Server-ML- TN-10.4, XMS Server-IGATE Compression, Net viewer, ALU OMS1350
Level-II Assurance Engineer
Ericsson Global Services
07.2011 - 08.2013
- Provide technical support in Initial phase for3G-DE/ATM-(legacy) Network in MBNL Network
- Circuit Provisioning of3G/2G Network-DE/ATM-Creating child sites & connect with Hub sites- VLAN
- Troubleshooted issues related to SYNCH and support for access microwave links SIAE-ALC PLUS-2 Series-Ericsson: Minilink TNR5
- Created TNE (traffic network engineering plan) and sent to Field engineers
Transmission Planning Engineer
Telephone Systems International
09.2010 - 07.2011
- Planning and implementing the transmission network capacity and requirements based on business input
- Transmission Network design (SDH and PDH planning experience), node dimensioning, microwave network planning and optimization, requirements specification for contractors and vendors and construction subcontractor management (optical fiber, SDH and IP/MPLS)
Exécutive-Telecom Technology
Larsen & Toubro Limited
05.2009 - 09.2010
- Provide technical support for implementation of various customer connectivity solutions including VPNs, Ethernet Links, Leased lines
- Preparing BOQ for turnkey signaling & Telecom solutions
- Accountable for fault management as well as maintenance of SDH network for railway enterprise customer
Project Engineer
Arya Communications & Electronics Services Pvt Ltd
09.2007 - 05.2009
- Installation & Commissioning, troubleshooting of PDH, SDH links in fiber environment (1+0)/(1+1)-NEC Microwave and providing technical support for Alcatel equipment (1642,1662,1626,1678,1696)
- Responsible in working as technical Support in BHARTI project- Matrix up gradation, fault monitoring
Education
Master of Science - Telecom Technology
Sikkim Manipal University
India 02-2012
Bachelor of Technology - Electronics & Communications Engineering
Uttar Pradesh Technical University
06-2007
Skills
- Submarine(SLTE) & Terrestrial Optical Networks
- Channel insertion and optimization
- Experience with optical test equipment: Optical spectrum analyzer -EXFO/JDSU,COTDR(Anritsu),
- Working experience on Ciena, Ericsson, Nokia and Alcatel modules and their functionalities
- Alarm monitoring, fault management, network upgrade
- Fault isolation, localization & troubleshooting, network audits and improvement plans
- Configuration of services/facilities on
- Customer retention, enterprise network planning and procedure implementation
- Problem-solving
Languages
English
Full Professional
Certification
- Ciena-Optical Communications Associate (OCA)
- Ciena-Optical Communications Professional (OCP)
- ITIL-Foundation Level
Bravo Award -Customer First & Team Work
Recognition from EMEA Project Director -Complete the Multiple projects on time and to bring the complex challenge to satisfactory conclusion
Bravo Award-Agility & Team work
Recognition by Francise Director : To reroute path and turn up 1T traffic and gain customer confidence.
Timeline
Consultant-Field Service Engineering
Ciena
04.2021 - Current
Technical Consultant-I-Telecom Technology
NCR Corporations
04.2020 - 03.2021
Specialist -Field Service Engineering
Ciena
04.2015 - 03.2020
Senior Engineer-Transmission
Nokia Solution & Networks
08.2013 - 04.2015
Level-II Assurance Engineer
Ericsson Global Services
07.2011 - 08.2013
Transmission Planning Engineer
Telephone Systems International
09.2010 - 07.2011
Exécutive-Telecom Technology
Larsen & Toubro Limited
05.2009 - 09.2010
Project Engineer
Arya Communications & Electronics Services Pvt Ltd
09.2007 - 05.2009
Master of Science - Telecom Technology
Sikkim Manipal University
Bachelor of Technology - Electronics & Communications Engineering
Uttar Pradesh Technical University
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